Customer service : a practical approach.
By: Harris, Elaine K.
Material type: BookPublisher: New Jersey : Prentice Hall, 2003Edition: 3th ed.Description: index, 164p. ; cm.ISBN: 0130978531.Subject(s): Customer ServicesItem type | Current location | Collection | Call number | Copy number | Status | Date due | Item holds |
---|---|---|---|---|---|---|---|
Book (red spot) | IUKL Library Open shelves | Purchase | HF5415.5 Har (Browse shelf) | 1 | Not For Loan |
Total holds: 0
Browsing IUKL Library Shelves , Shelving location: Open shelves Close shelf browser
HF5415.5 Col Customer connections : | HF5415.5 Gos Customer relationship management essentials. | HF5415.5 Gri Customer loyalty : how to earn it, how to keep it. | HF5415.5 Har Customer service : | HF5415.5 Har Customer service : a practical approach / | HF5415.5 Hes The Service profit chain : | HF5415.5 Jar Achieving customer experience excellence through a quality management system / |
Diploma in Marketing
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