IUKL Library catalog › Results of search for 'au:"Hernon, Peter."'

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		No cover image available An action plan for outcomes assessment in your library [electronic resource] / Peter Hernon, Robert E. Dugan. by Hernon, Peter \| Dugan, Robert E, 1952- \| ebrary, Inc. Material type: Book; Format: electronic available online ; Literary form: Not fiction Publisher: Chicago : American Library Association, 2002Other title: Outcomes assessment in your library.Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1). Place hold Log in to add tags. Add to cart (remove)
		No cover image available Reflecting on the future of academic and public libraries [electronic resource] Peter Hernon and Joseph R. Matthews. by Hernon, Peter \| Matthews, Joseph R \| ebrary, Inc. Material type: Book; Format: electronic available online ; Literary form: Not fiction Publisher: Chicago, Ill. : ALA Editions, c2013Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)
		No cover image available Assessing service quality : satisfying the expectations of library customers / Peter Hernon, Ellen Altman, Robert E. Dugan. by Hernon, Peter [author.] \| Altman, Ellen [author.] \| Dugan, Robert E, 1952- [author.]. Edition: Third edition.Material type: Book; Format: available online ; Literary form: Not fiction Publisher: Chicago, [Illinois] : ala editions, an imprint of the American Library Association, 2015Copyright date: �2015Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)
		Financial management in academic libraries : data-driven planning and budgeting / Robert E. Dugan & Peter Hernon. by Dugan, Robert E [author.] \| Hernon, Peter [author.]. Material type: Book; Format: available online ; Literary form: Not fiction Publisher: Chicago, Illinois : Association of College and Research Libraries, 2018Copyright date: �2018Online access: Click to View Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)

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