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Special issue from the 4th SIG services research conference [electronic resource] : services research - a truly global discipline / guest editors Jochen Wirtz and Shaukat Brah.
by Wirtz, Jochen | Brah, Shaukat | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Bradford, England : Emerald Group Publishing, c2006Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Selected papers from QUIS 10 Conference 2007 [electronic resource] / guest editors: Dr. Duncan Dickson and Dr. Robert Ford.
by Dickson, Duncan | Ford, Robert | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Bradford : Emerald, 2008Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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QUIS 9 [electronic resource] / Guest editor: Anders Gustafsson.
by Gustafsson, Anders | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Bradford, England : Emerald Group Publishing, c2005Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Service quality [electronic resource] : a global perspective / guest editor, Steve Tax.
by Tax, Steve | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Bradford, England : Emerald Group Publishing, c2003Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Research in e-service [electronic resource] / Guest editor Dr. Ko de Ruyter.
by de Ruyter, Dr. Ko | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Bradford, England : Emerald Group Publishing, c2002Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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The impact of technology on services [electronic resource] / guest editor, Mark Davis.
by Davis, Mark | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Bradford, England : Emerald Group Publishing, c2002Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Selected papers from QUIS 10 Conference 2007 [electronic resource] / guest editors: Dr. Duncan Dickson and Dr. Robert Ford.
by Dickson, Duncan | Ford, Robert | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Bradford : Emerald, 2008Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
|
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QUIS 9 [electronic resource] / Guest editor: Anders Gustafsson.
by Gustafsson, Anders | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Bradford, England : Emerald Group Publishing, c2005Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
|
|
|
Service quality [electronic resource] : a global perspective / guest editor, Steve Tax.
by Tax, Steve | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Bradford, England : Emerald Group Publishing, c2003Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
|
|
|
Research in e-service [electronic resource] / Guest editor Dr. Ko de Ruyter.
by de Ruyter, Dr. Ko | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Bradford, England : Emerald Group Publishing, c2002Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
|
|
|
Special issue from the 4th SIG services research conference [electronic resource] : services research - a truly global discipline / guest editors Jochen Wirtz and Shaukat Brah.
by Wirtz, Jochen | Brah, Shaukat | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Bradford, England : Emerald Group Publishing, c2006Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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