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Fourth generation management : the new business consciousness.
by Ando, Yukihiro | Joiner, Brian L | Reynard, Sue. Material type:  Book Publisher: New York : McGraw Hill, 1994Availability: Items available for loan: IUKL Library [Call number: HD62.15.J74] (3).
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Achieving quality through continual improvement.
by Burrill, Claude W | Ledolter, Johannes. Material type: Book Publisher: New York : John Wiley & Sons, 1998Availability: Items available for loan: IUKL Library [Call number: HD62.15 Bur] (2). Items available for reference: IUKL Library [Call number: HD62.15 Bur] (1).
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Success through quality : support guide for the journey to continuous improvement.
by Clark, Timothy J. Material type: Book Publisher: Wisconsin : ASQ, 1998Availability: Items available for loan: IUKL Library [Call number: HD62.15 Cla] (1).
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Quality management : the theory and practice of implementing change.
by Dawson, Patrick | Palmer, Gill. Material type: Book Publisher: Melbourne : Longman, 1995Availability: Items available for loan: IUKL Library [Call number: HD62.15 Daw] (1).
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Total quality : management, organization and strategy.
by Dean, James W | Evans, James R. Material type: Book Publisher: Ohio : South Western, 2000Availability: Items available for loan: IUKL Library [Call number: HD62.15 Dea] (1).
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The Management and control of quality.
by Evans, James R | Lindsay, William M. Material type: Book Publisher: Ohio : South Western, 1999Availability: Items available for loan: IUKL Library [Call number: TS156 Eva] (2).
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Introduction to total quality : quality management for production, processing, and services. David L. Goetsch.
by Goetsch, David L. Material type: Book Publisher: New Jersey : Prentice Hall, 1997Availability: Items available for loan: IUKL Library [Call number: HD62.15 Dav] (1).
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Quality management : Introduction to total quality management for.
by Goetsch, David L | Davis, Stanley, 1931-. Material type: Book Publisher: New Jersey : Prentice Hall, 2000Availability: Items available for loan: IUKL Library [Call number: TS156 Geo] (2).
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Rethinking TQM and making it work.
by Jabnoun, Naceur. Material type: Book Publisher: Petaling Jaya, Selangor : Prentice Hall, 1999Availability: Items available for loan: IUKL Library [Call number: HD62.15 Jab] (1).
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Menjejak kualiti menjana kecemerlangan.
by Mohd. Yusof Hj. Othman. Material type: Book Publisher: Kuala Lumpur : Dewan Bahasa dan Pustaka, 2000Availability: Items available for loan: IUKL Library [Call number: TS156 Moh] (1).
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Cases in total quality management.
by Oakland, John S | Porter, Les. Material type: Book Publisher: Oxford : Butterworth Heinemann, 1994Availability: Items available for loan: IUKL Library [Call number: HD62.15 Oak] (1).
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Pengurusan kualiti menyeluruh.
by Oakland, John S | Mohamad Salmi Mohd. Sohod. Material type: Book Publisher: Kuala Lumpur : Dewan Bahasa dan Pustaka, 1996Availability: Items available for loan: IUKL Library [Call number: HD62.15 Oak] (4). Items available for reference: IUKL Library [Call number: HD62.15 Oak] (1).
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TQM for purchasing management.
by Cali, James F. Material type: Book Publisher: New York : McGraw Hill, 1996Availability: Items available for loan: IUKL Library [Call number: HD39.5 Cal] (1).
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Total quality in managing human resources.
by Petrick, Joseph A | Furr, Diana S. Material type: Book Publisher: Florida : ST., 1995Availability: Items available for loan: IUKL Library [Call number: HF5549 Pet] (1).
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Managing : the four stages of TQM.
by Weaver, Charles N. Material type: Book Publisher: Kuala Lumpur, Malaysia : Syarikat Abd. Majeed, 1995Availability: Items available for loan: IUKL Library [Call number: HD62.15 Wea] (1).
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New marketing imperatives.
by Yovovich, Bozidar G. Material type: Book Publisher: New Jersey : Prentice Hall, 1995Availability: Items available for loan: IUKL Library [Call number: HF5415.1263 Yov] (1).
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Isu kualiti & produktiviti.
by Mokhtar Abdullah. Material type: Book Publisher: Bangi : Universiti Kebangsaan Malaysia, 2002Availability: Items available for loan: IUKL Library [Call number: HD62.12 Mok] (1).
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Total quality organisation - balance & harmony for excellence.
by Barry, Thomas J. Material type: Book Publisher: Sintok, Kedah : Universiti Utara Malaysia, 2001Availability: Items available for loan: IUKL Library [Call number: HD62.15 Bar] (1).
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The effectiveness of the implication of total quality management in Hugo supermarket.
by Mahissac Mahmood. Material type: Book Publisher: Bangi : KLIUC, 2001Availability: Items available for reference: IUKL Library [Call number: TH435 Mah] (1).
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Benchmarking in services [electronic resource] / guest editors, Jaideep G. Motwani and Victor E. Sower.
by Motwani, Jaideep G | Sower, Victor E | ebrary, Inc. Material type: Book; Format:
electronic
available online
 ; Literary form:
Not fiction
Publisher: Bradford, England : Emerald Group Publishing, c2006Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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