IUKL Library

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Designing service processes to unlock value [electronic resource] / Joy M. Field.

by Field, Joy M.

Edition: 1st ed.Material type: book Book; Format: available online remote; Literary form: Not fiction ; Audience: Specialized; Publisher: [New York, N.Y.] (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2012Online access: Click to View Availability: Items available for loan: IUKL Library (1).
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Key account management : strategies to leverage information, technology, and relationships to deliver value to large customers / Jo�el Le Bon, Carl A. Herman.

by Le Bon, Jo�el (College teacher) [author.] | Herman, Carl A [author.].

Edition: First edition.Material type: book Book; Format: available online remote; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2015Online access: Click to View Availability: Items available for loan: IUKL Library (1).
KNOWledge SUCCESSion : sustained performance and capability growth through strategic knowledge projects / Arthur Shelley.

by Shelley, Arthur [author.].

Edition: First edition.Material type: book Book; Format: available online remote; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2017Online access: Click to View Availability: Items available for loan: IUKL Library (1).
Personal and organizational transformation towards sustainability : walking a twin-path / Dorothea Ernst.

by Ernst, Dorothea [author.].

Edition: First edition.Material type: book Book; Format: available online remote; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2016Online access: Click to View Availability: Items available for loan: IUKL Library (1).
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