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Effective telephoning. Jeremy Comfort with York Associates.
by Comfort, Jeremy. Material type: Book Publisher: Oxford : Oxford University Press, 1996Availability: Items available for loan: IUKL Library [Call number: HF5541 Com] (2). Items available for reference: IUKL Library [Call number: HF5541 Com] (1).
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Closing the gap in access to rural communications [electronic resource] : Chile 1995-2002 / Bj�orn Wellenius.
by Wellenius, Bjorn | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Washington, D.C. : World Bank, c2002Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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The politics of telecommunications in Mexico [electronic resource] : privatization and state-labour relations, 1982-95 / Judith Clifton.
by Clifton, Judith, 1967- | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Basingstoke : Macmillan, 2000Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Winning with the caller from hell [electronic resource] : a survival guide for doing business on the telephone / Shaun Belding.
by Belding, Shaun | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Toronto : ECW Press, 2005Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Configuring Cisco voice over IP [electronic resource].
by Fong, Paul J | ebrary, Inc. Edition: 2nd ed.Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Rockland : Syngress Media, c2002Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Knock your socks off prospecting [electronic resource] : how to cold call, get qualified leads, and make more money / by William "Skip" Miller & Ron Zemke.
by Miller, William, 1955- | Zemke, Ron | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: New York : AMACOM, c2005Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Selling to anyone over the phone [electronic resource] / Renee P. Walkup, with Sandra McKee ; foreword by Karen Robinson.
by Walkup, Renee P, 1957- | McKee, Sandra L, 1952- | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: New York : AMACOM, c2006Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Telephone sales for dummies [electronic resource] / by Dirk Zeller.
by Zeller, Dirk | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Hoboken, NJ : Wiley, c2008Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Competition in international voice communications [electronic resource] / Carlo Maria Rossotto ... [et al.].
by Rossotto, Carlo Maria, 1970- | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Washington, DC : World Bank, 2004Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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The concise guide to telephone tactics [electronic resource] / Graham Roberts-Phelps.
by Roberts-Phelps, Graham | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: London : Thorogood, c2004Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Berlin electropolis [electronic resource] : shock, nerves, and German modernity / Andreas Killen.
by Killen, Andreas | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Berkeley : University of California Press, c2006Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Calling for help [electronic resource] : language and social interaction in telephone helplines / edited by Carolyn D. Baker, Michael Emmison, Alan Firth.
by Baker, Carolyn D | Emmison, Michael, 1948- | Firth, Alan | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Amsterdam ; Philadelphia : John Benjamins Pub. Co., c2005Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Heat up your cold calls [electronic resource] : how to make prospects listen, respond, and buy / George R. Walther.
by Walther, George R | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Chicago : Dearborn Trade Pub., 2005Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Centrex or PBX [electronic resource] : the impact of IP / John R. Abrahams, Mauro Lollo.
by Abrahams, John R | Lollo, Mauro | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Boston : Artech House, c2003Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Global connect [electronic resource] : telecommunications, cell communications, Internet connectivity, mobile connectivity, 175 countries / Myron Manly, managing editor ; Paul Denegri ... [et al.].
by Manley, Myron, 1967- | ebrary, Inc. Edition: 4th ed.Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Novato, CA : World Trade Press, 2003Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Telephone calls [electronic resource] : unity and diversity in conversational structure across languages and cultures / edited by Kang Kwong Luke, Theodossia-Soula Pavlidou.
by Luke, Kang Kwong | Pavlidou, Theodossia | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Philadelphia, PA : J. Benjamins Pub., c2002Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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The 3CX IP PBX tutorial [electronic resource] : develop a fully functional, low cost, professional PBX phone system using 3CX / Matthew M. Landis, Robert A. Lloyd.
by Landis, Matthew M | Lloyd, Robert A | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Birmingham [England] : Packt Pub., 2010Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Telecommunications challenges in developing countries [electronic resource] : asymmetric interconnection charges for rural areas / Andrew Dymond.
by Dymond, Andrew, 1947- | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Washington, DC : World Bank, 2004Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Conducting research surveys via e-mail and the Web [electronic resource] / Matthias Schonlau, Ronald D. Fricker, Jr., Marc N. Elliott.
by Schonlau, Matthias, 1967- | Fricker, Ronald D, 1960- | Elliott, Marc N, 1966- | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Santa Monica, Calif. : Rand, 2002Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Cold calling for chickens [electronic resource] / by Bob Etherington.
by Etherington, Bob | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: London : Cyan, 2006Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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