| 000 | 01229nam a2200325Ia 4500 | ||
|---|---|---|---|
| 001 | ebr10096176 | ||
| 003 | CaPaEBR | ||
| 007 | cr cn||||||||| | ||
| 008 | 050324s2005 enk s 000 0 eng d | ||
| 020 | _z9780749446215 | ||
| 020 | _z0749443367 (pbk.) | ||
| 040 |
_aCaPaEBR _cCaPaEBR |
||
| 035 | _a(OCoLC)61849091 | ||
| 050 | 1 | 4 |
_aHF5415.525 _b.S99 2005eb |
| 082 | 0 | 4 |
_a658.8343 _222 |
| 100 | 1 | _aSzwarc, Paul. | |
| 245 | 1 | 0 |
_aResearching customer satisfaction & loyalty _h[electronic resource] : _bhow to find out what people really think / _cPaul Szwarc. |
| 260 |
_aLondon : _bKogan Page, _c2005. |
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| 300 | _axiv, 258 p. | ||
| 490 | 1 | _aMarket research in practice series | |
| 533 |
_aElectronic reproduction. _bPalo Alto, Calif. : _cebrary, _d2009. _nAvailable via World Wide Web. _nAccess may be limited to ebrary affiliated libraries. |
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| 650 | 0 | _aConsumer satisfaction. | |
| 650 | 0 | _aCustomer loyalty. | |
| 655 | 7 |
_aElectronic books. _2local |
|
| 710 | 2 | _aebrary, Inc. | |
| 830 | 0 | _aMarket research in practice series. | |
| 856 | 4 | 0 |
_uhttp://site.ebrary.com/lib/kliuc/Doc?id=10096176 _zAn electronic book accessible through the World Wide Web; click to view |
| 942 |
_2lcc _cEBK |
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| 999 |
_c182615 _d182615 |
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