| 000 | 01286nam a2200325 a 4500 | ||
|---|---|---|---|
| 001 | ebr5002866 | ||
| 003 | CaPaEBR | ||
| 007 | cr cn||||||||| | ||
| 008 | 971209s1998 enka sb 001 0 eng | ||
| 010 | _z 97051904 | ||
| 020 | _z0415181631 | ||
| 020 | _z041518164X (pbk.) | ||
| 040 |
_aCaPaEBR _cCaPaEBR |
||
| 035 | _a(OCoLC)646898255 | ||
| 050 | 1 | 4 |
_aHD62.15 _b.B433 1998eb |
| 082 | 0 | 4 |
_a658.5/62 _221 |
| 100 | 1 |
_aBeckford, John, _d1958- |
|
| 245 | 1 | 0 |
_aQuality _h[electronic resource] : _ba critical introduction / _cJohn Beckford. |
| 260 |
_aLondon ; _aNew York : _bRoutledge, _c1998. |
||
| 300 |
_axxii, 351 p. : _bill. ; _c26 cm. |
||
| 504 | _aIncludes bibliographical references and index. | ||
| 533 |
_aElectronic reproduction. _bPalo Alto, Calif. : _cebrary, _d2005. _nAvailable via World Wide Web. _nAccess may be limited to ebrary affiliated libraries. |
||
| 650 | 0 |
_aTotal quality management _vCase studies. |
|
| 650 | 0 |
_aService industries _xManagement _vCase studies. |
|
| 650 | 0 |
_aManufacturing industries _xManagement _vCase studies. |
|
| 655 | 7 |
_aElectronic books. _2local |
|
| 710 | 2 | _aebrary, Inc. | |
| 856 | 4 | 0 |
_uhttp://site.ebrary.com/lib/kliuc/Doc?id=5002866 _zAn electronic book accessible through the World Wide Web; click to view |
| 999 |
_c18713 _d18713 |
||