| 000 | aaa a22 i 4500 | ||
|---|---|---|---|
| 999 |
_c262923 _d262923 |
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| 001 | ko1510631844 | ||
| 003 | MY-KjKLI | ||
| 005 | 20171114115848.0 | ||
| 008 | 171025b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9781490719580 | ||
| 040 |
_aMY-KjKLI _beng _cMY-KjKLI _erda |
||
| 050 | 0 | _aHD30.2 | |
| 942 |
_2lcc _cPBK |
||
| 100 | 1 | _aSteinberg, Randy A. | |
| 245 | 1 | 0 |
_aImplementing ITSM: _bFrom Silos to Services: Transforming the It Organization to an It Service Management Valued Partner / _cRandy A. Steinberg |
| 264 | 1 |
_aUnited States America: _bTrafford Publishing, _c2013 |
|
| 300 |
_a439 pages; _c23 cm |
||
| 336 |
_2rdacontent _aText |
||
| 337 |
_2rdamedia _aUnmediated |
||
| 338 |
_2rdacarrier _aVolume |
||
| 650 | 0 |
_aInformation technology _xManagement |
|
| 650 | 0 |
_aManagement information systems _9784 |
|