| 000 | 00678nam a22002292a 4500 | ||
|---|---|---|---|
| 001 | pr1000010338 | ||
| 003 | MY-KjKLI | ||
| 005 | 20120808114722.0 | ||
| 008 | 110308s1997 xx |||||||||||||| ||zxx | ||
| 020 | _a0070217602 | ||
| 040 |
_aMY-KjKLI _beng _cMY-KjKLI |
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| 050 | 0 | _aHD9980.F562 | |
| 100 | 1 |
_aFitzsimmons, James A. _94637 |
|
| 245 | 1 | 0 |
_aService management : _boperations, strategy and information. |
| 260 |
_aBoston : _bIrwin, _c1997. |
||
| 300 |
_a2nd. ed. 613p., index. ; _ccm. |
||
| 650 | 0 |
_aService Industries _xManagement. _94638 |
|
| 700 | 1 |
_aFitzsimmons, Mona J. _94639 |
|
| 942 |
_2lcc _cPBK |
||
| 999 |
_c3146 _d3146 |
||