| 000 | 00780nam a22002652a 4500 | ||
|---|---|---|---|
| 001 | pr1000006711 | ||
| 003 | MY-KjKLI | ||
| 005 | 20151117092010.0 | ||
| 008 | 110308s1998 xx |||||||||||||| ||zxx | ||
| 020 | _a0471180343 | ||
| 040 |
_aMY-KjKLI _beng _cMY-KjKLI |
||
| 050 | 0 | _aHD9980.5.K96 1998 | |
| 100 | 1 |
_aKurtz, David L. _94000 |
|
| 245 | 1 | 0 | _aServices marketing. |
| 260 |
_aNew York : _bJohn Wiley & Sons, _c1998. |
||
| 300 |
_a570 p. : _c24 cm. |
||
| 504 | _aIncludes indices. | ||
| 526 | 0 | _aBachelor of Business Administration (Hons)(Management) | |
| 650 | 0 |
_aService Industries _xMarketing. _94001 |
|
| 650 | 0 |
_aCustomer Services. _93918 |
|
| 700 | 1 |
_aClow, Kenneth E. _94002 |
|
| 942 |
_2lcc _cPBK |
||
| 999 |
_c5008 _d5008 |
||