| 000 | 00548nam a22002052a 4500 | ||
|---|---|---|---|
| 001 | pr1000006151 | ||
| 003 | MY-KjKLI | ||
| 005 | 20110531115413.0 | ||
| 008 | 110308s1997 xx |||||||||||||| ||zxx | ||
| 040 |
_aMY-KjKLI _beng _cMY-KjKLI |
||
| 050 | 0 | _aHF5415.T531 | |
| 100 | 1 | _aArtz, Nancy. | |
| 245 | 1 | 0 | _a301 great customer service ideas. |
| 260 |
_aBoston : _bGolden Books Centre, _c1997. |
||
| 300 |
_a351p., index. ; _ccm. |
||
| 337 | _abook | ||
| 650 | 0 | _aCustomer Service. | |
| 999 |
_c587 _d587 |
||