000 00651nam a22002412a 4500
001 pr1000009920
003 MY-KjKLI
005 20120808095228.0
008 110308s2000 xx |||||||||||||| ||zxx
020 _a0135731143
040 _aMY-KjKLI
_beng
_cMY-KjKLI
050 0 _aHD62.5.B218
100 1 _aBank, John.
_94428
245 1 4 _aThe Essence of total quality management.
250 _a2nd.
260 _aEssex :
_bPearson,
_c2000.
300 _a258p., index. ;
_ccm.
650 0 _aQuality Control.
_93941
650 0 _aManagement
_xTotal Quality.
_94429
942 _2lcc
_cPBK
999 _c817
_d817