| 000 | 00718nam a22002532a 4500 | ||
|---|---|---|---|
| 001 | pr1000002102 | ||
| 003 | MY-KjKLI | ||
| 005 | 20120808100155.0 | ||
| 008 | 110308s1992 xx |||||||||||||| ||zxx | ||
| 020 | _a180471132172 | ||
| 040 |
_aMY-KjKLI _beng _cMY-KjKLI |
||
| 050 | 0 | _aHD69.W194 | |
| 100 | 1 |
_aWallace, Thomas F. _94488 |
|
| 245 | 1 | 0 | _aCustomer-driven strategy. |
| 260 |
_aVermont : _bOMNE, _c1992. |
||
| 300 |
_a283p., index. ; _ccm. |
||
| 650 | 0 |
_aRelationship marketing. _94489 |
|
| 650 | 0 |
_aCustomer services \x Marketing. _94490 |
|
| 650 | 0 |
_aCustomer relations. _94491 |
|
| 650 | 0 |
_aCustomer loyalty. _94492 |
|
| 942 |
_2lcc _cPBK |
||
| 999 |
_c8715 _d8715 |
||