Trefler, Alan,
Build for change : revolutionizing customer engagement through continuous digital innovation / Alan Trefler. - 1 online resource (191 pages)
Includes index.
9781118930281 (e-book) 9781118930298 (e-book)
Consumer satisfaction.
Customer services.
Electronic books.
HF5415.335 / .T744 2014eb
658.812
Build for change : revolutionizing customer engagement through continuous digital innovation / Alan Trefler. - 1 online resource (191 pages)
Includes index.
9781118930281 (e-book) 9781118930298 (e-book)
Consumer satisfaction.
Customer services.
Electronic books.
HF5415.335 / .T744 2014eb
658.812