Build for change : revolutionizing customer engagement through continuous digital innovation / Alan Trefler.
By: Trefler, Alan [author.].
Material type:
BookPublisher: Hoboken, New Jersey : Wiley, 2014Copyright date: �2014Description: 1 online resource (191 pages).Content type: text Media type: computer Carrier type: online resourceISBN: 9781118930281 (e-book); 9781118930298 (e-book).Subject(s): Consumer satisfaction | Customer servicesGenre/Form: Electronic books.DDC classification: 658.812 Online resources: An electronic book accessible through the World Wide Web; click to view
| Item type | Current location | Collection | Call number | URL | Copy number | Status | Date due | Item holds |
|---|---|---|---|---|---|---|---|---|
E-book
|
IUKL Library | Subscripti | http://site.ebrary.com/lib/kliuc/Doc?id=10874721 | 1 | Available |
Total holds: 0
Includes index.
Description based on online resource; title from PDF title page (ebrary, viewed July 16, 2014).
Electronic reproduction. Palo Alto, Calif. : ebrary, 2014. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
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