IUKL Library
Hoffmann, Nicolas, 1983-

Loyalty schemes in retailing : a comparison of stand-alone and multi-partner programs / Nicolas Hoffmann ; sponsored by the WU Vienna University of Economics and Business ; cover design, Atelier Platen. - 1 online resource (297 pages) : illustrations, tables. - Forschungsergebnisse der Wirtschaftsuniversit�at Wien, Band 61 1613-3056 ; . - Forschungsergebnisse der Wirtschaftsuniversit�at Wien ; Bd. 61. .

Includes bibliographical references and indexes.

9783653035155 (e-book)


Customer loyalty.
Consumer satisfaction.
Retail trade.


Electronic books.

HF5415.525 / .H64 2013eb

658.8/343
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