Global trends and challenges in services [electronic resource] /
guest editors: Marianna Sigala and Evangelos Christou.
- Bradford, England : Emerald Group Publishing, c2006.
- 97 p.
- Managing Service Quality, an international journal ; 16, no. 4 .
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2009.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.
Marketing.
Service industries.
Electronic books.
HF5415 / .G56 2006eb
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2009.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.
Marketing.
Service industries.
Electronic books.
HF5415 / .G56 2006eb