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Global trends and challenges in services [electronic resource] / guest editors: Marianna Sigala and Evangelos Christou.

Contributor(s): Sigala, Marianna | Christou, Evangelos | ebrary, Inc.
Material type: materialTypeLabelBookSeries: Managing Service Quality, an international journal ; 16, no. 4.Publisher: Bradford, England : Emerald Group Publishing, c2006Description: 97 p.Subject(s): Marketing | Service industriesGenre/Form: Electronic books.Online resources: An electronic book accessible through the World Wide Web; click to view
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Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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