IUKL Library
Tian, Kelly.

Customer fraud and business responses let the marketer beware / [electronic resource] : Kelly Tian and Bill Keep. - Westport, Conn. : Quorum Books, 2002. - xvii, 251 p. : ill. ; 24 cm.

Includes bibliographical references (p. [239]-248) and index.


Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2009.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.






Retail trade--Security measures--United States.
Business losses--Prevention.--United States
Inventory shortages--Prevention.


Electronic books.

HF5429.27 / .T53 2002eb

658.4/73
The Library's homepage is at http://library.iukl.edu.my/.