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Customer fraud and business responses [electronic resource] : let the marketer beware / Kelly Tian and Bill Keep.

By: Tian, Kelly.
Contributor(s): Keep, Bill | ebrary, Inc.
Material type: materialTypeLabelBookPublisher: Westport, Conn. : Quorum Books, 2002Description: xvii, 251 p. : ill. ; 24 cm.Subject(s): Retail trade -- Security measures -- United States | Business losses -- United States -- Prevention | Inventory shortages -- PreventionGenre/Form: Electronic books.DDC classification: 658.4/73 Online resources: An electronic book accessible through the World Wide Web; click to view
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Includes bibliographical references (p. [239]-248) and index.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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