Reinventing the patient experience strategies for hospital leaders / [electronic resource] :
Jon B. Christianson ... [et al.].
- Chicago : Health Administration Press, c2007.
- xii, 188 p.
- Management series (Ann Arbor, Mich.) .
- Management series (Ann Arbor, Mich.) .
Includes bibliographical references.
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2009.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.
Hospital care--United States.
Hospital patients--Care--United States.
Hospitals--Administration.--United States
Electronic books.
RA965.6 / .R48 2007eb
362.11
Includes bibliographical references.
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2009.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.
Hospital care--United States.
Hospital patients--Care--United States.
Hospitals--Administration.--United States
Electronic books.
RA965.6 / .R48 2007eb
362.11