IUKL Library
Hsu, Cheng, 1951-

Service science design for scaling and transformation / [electronic resource] : Cheng Hsu. - Singapore ; Hackensack, NJ : World Scientific, c2009. - xiv, 302 p. : ill.

Includes bibliographical references (p. 287-296) and index.


Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2010.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.




Multidisciplinary design optimization.
Engineering services marketing.
Service industries--Design.
System design--Information resources.


Electronic books.

TA174 / .H78 2009eb
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