Business service management best practices (Record no. 44901)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01947nam a2200469Ia 4500 |
| 001 - CONTROL NUMBER | |
| control field | ebr10112942 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | CaPaEBR |
| 007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION | |
| fixed length control field | cr cn||||||||| |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 050411s2004 txua sb 001 0 eng d |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER | |
| Canceled/invalid LC control number | 2005273558 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| Cancelled/invalid ISBN | 0738497975 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | CaPaEBR |
| Transcribing agency | CaPaEBR |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (OCoLC)647470953 |
| 050 14 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HD30.37 |
| Item number | .D37 2004eb |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658/.0285 |
| Edition number | 22 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Darmawan, Budi. |
| 245 10 - TITLE STATEMENT | |
| Title | Business service management best practices |
| Medium | [electronic resource] / |
| Statement of responsibility, etc | [Budi Darmawan, Kimberly Cox, Bahaeldin Ragab]. |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 1st ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | Austin, TX : |
| Name of publisher, distributor, etc | IBM, International Technical Support Organization, |
| Date of publication, distribution, etc | c2004. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xii, 170 p. : |
| Other physical details | ill. |
| 490 1# - SERIES STATEMENT | |
| Series statement | IBM redbooks |
| 500 ## - GENERAL NOTE | |
| General note | "Tivoli software"--Cover. |
| General note | "This edition applies to IBM Tivoli Business Systems Managerement V2.1.1 and IBM Tivoli service level advisor version 1.2.1"--T.p. verso. |
| General note | "June 2004." |
| General note | "SG24-7053-00." |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc | Includes bibliographical references (p. 165-166) and index. |
| 533 ## - REPRODUCTION NOTE | |
| Type of reproduction | Electronic reproduction. |
| Place of reproduction | Palo Alto, Calif. : |
| Agency responsible for reproduction | ebrary, |
| Date of reproduction | 2009. |
| Note about reproduction | Available via World Wide Web. |
| -- | Access may be limited to ebrary affiliated libraries. |
| 630 00 - SUBJECT ADDED ENTRY--UNIFORM TITLE | |
| Uniform title | Tivoli Business Systems Manager. |
| Uniform title | IBM Tivoli service level advisor. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Business |
| General subdivision | Data processing |
| -- | Management. |
| Topical term or geographic name as entry element | Electronic commerce |
| General subdivision | Management. |
| Topical term or geographic name as entry element | Information technology |
| General subdivision | Management. |
| Topical term or geographic name as entry element | Service-level agreements. |
| 655 #7 - INDEX TERM--GENRE/FORM | |
| Genre/form data or focus term | Electronic books. |
| Source of term | local |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Cox, Kimberly. |
| Personal name | Ragab, Bahaeldin. |
| 710 2# - ADDED ENTRY--CORPORATE NAME | |
| Corporate name or jurisdiction name as entry element | International Business Machines Corporation. |
| Subordinate unit | International Technical Support Organization. |
| Corporate name or jurisdiction name as entry element | ebrary, Inc. |
| 830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE | |
| Uniform title | IBM redbooks. |
| 856 40 - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | http://site.ebrary.com/lib/kliuc/Doc?id=10112942 |
| Public note | An electronic book accessible through the World Wide Web; click to view |
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