Looking beyond the runway [electronic resource] : airlines innovating with best practices while facing realities / Nawal K. Taneja.
By: Taneja, Nawal K.
Contributor(s): ebrary, Inc.
Material type: BookPublisher: Burlington, VT : Ashgate, 2010Description: lxxxiv, 267 p. : ill.Subject(s): Airlines | Airlines -- Customer services | Automobile industry and trade | Aeronautics, Commercial | Consumer satisfactionGenre/Form: Electronic books.DDC classification: 387.7068/4 Online resources: An electronic book accessible through the World Wide Web; click to viewItem type | Current location | Collection | Call number | URL | Copy number | Status | Date due | Item holds |
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E-book | IUKL Library | Subscripti | http://site.ebrary.com/lib/kliuc/Doc?id=10385847 | 1 | Available |
Total holds: 0
Includes index.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2010. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
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