Enhancing customer experience in the service industry : a global perspective / edited by Levent Altinay and Surya Poudel.
Contributor(s): Altinay, Levent [editor.] | Poudel, Surya [editor.].
Material type:![materialTypeLabel](/opac-tmpl/lib/famfamfam/BK.png)
Item type | Current location | Collection | Call number | URL | Copy number | Status | Date due | Item holds |
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IUKL Library | Subscripti | http://site.ebrary.com/lib/kliuc/Doc?id=11216006 | 1 | Available |
Includes bibliographical references at the end of each chapters.
Description based on online resource; title from PDF title page (ebrary, viewed June 17, 2016).
Electronic reproduction. Ann Arbor, MI : ProQuest, 2016. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
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