IUKL Library

Your cart is empty.
IUKL Library
Normal view MARC view ISBD view

Delivering knock your socks off service [electronic resource] / Ron Zemke.

By: Zemke, Ron.
Contributor(s): ebrary, Inc.
Material type: materialTypeLabelBookSeries: Performance research associates: Publisher: New York : London : AMACOM ; McGraw-Hill, 2003Edition: 3rd ed.Description: 178 p.Subject(s): Customer services | MarketingGenre/Form: Electronic books.DDC classification: 658.812 Online resources: An electronic book accessible through the World Wide Web; click to view
Tags from this library: No tags from this library for this title. Log in to add tags.
No physical items for this record

Rev. ed. of: Delivering knock your socks off service / Kristin Anderson, Ron Zemke, 1998.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

There are no comments for this item.

Log in to your account to post a comment.
The Library's homepage is at http://library.iukl.edu.my/.