Service management : operations, strategy and information.
By: Fitzsimmons, James A
.
Contributor(s): Fitzsimmons, Mona J
.
Material type: ![materialTypeLabel](/opac-tmpl/lib/famfamfam/BK.png)
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HD9980.5 Kei Service marketing. | HD9980.5 Kei Service marketing. | HD9980 Bur The Key to great leadership rediscovering the principles of outstanding service. | HD9980 Fit Service management : | HD9980 Fit Service management : operations, strategy and information technology. | HD9980 Zei Services marketing : | HD9980 Zei Services marketing : |
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