Service-ability : create a customer centric culture and gain competitive advantage / Kevin Robson.
By: Robson, Kevin.
Material type:![materialTypeLabel](/opac-tmpl/lib/famfamfam/BK.png)
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Item type | Current location | Collection | Call number | Copy number | Status | Date due | Item holds |
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IUKL Library Open shelves | Purchase | HF5415.5 Rob (Browse shelf) | 1 | Available |
Total holds: 0
Includes bibliographical references and index.
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