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The Essence of total quality management.

by Bank, John.

Edition: 2nd.Material type: book Book Publisher: Essex : Pearson, 2000Availability: Items available for loan: IUKL Library [Call number: HD62.5 Ban] (1).
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Quality control.

by Besterfield, Dale H.

Edition: International ed.Material type: book Book Publisher: New Jersey : Prentice Hall, 1998Availability: Items available for loan: IUKL Library [Call number: QY408 Bes] (1).
The Management and control of quality.

by Evans, James R | Lindsay, William M.

Material type: book Book Publisher: Ohio : South Western, 1999Availability: Items available for loan: IUKL Library [Call number: TS156 Eva] (2).
Managing quality : an integrative approach.

by Foster, S. Thomas.

Material type: book Book Publisher: New Jersey : Prentice Hall, 2001Availability: Items available for loan: IUKL Library [Call number: HF5415.157 Fos] (2). Items available for reference: IUKL Library [Call number: HF5415.157 Fos] (1).
Industrial statistics : statistical technique applied to problems in industrial research and quality control / H.A. Freeman

by Freeman, H. A.

Material type: book Book Publisher: London : John Wiley & Sons, 1942Availability: Items available for loan: IUKL Library [Call number: HD2328 Fre] (1).
Juran On planning for quality.

by Juran, J. M.

Material type: book Book Publisher: New York : Dryden Press, 1988Availability: Items available for loan: IUKL Library [Call number: TS156 Jur] (1).
Mastering the tools of QC.

by Karatsu, Hajime.

Material type: book Book Publisher: Tokyo : PHP, 1987Availability: Items available for loan: IUKL Library [Call number: TS156 Kar] (1).
Creating quality : process design for results.

by Kolarik, William J.

Material type: book Book Publisher: Boston : WCB/ McGraw Hill, 1999Availability: Items available for loan: IUKL Library [Call number: TS176 Kol] (2).
Quality control of concrete structures.

by Lambotte, H | Taerwe, L.

Material type: book Book Publisher: London : E & FN Spon, 1991Availability: No items available Checked out (1).
Quality customer service : the art of treating customers as guests / William B. Martin

by Martin, William B.

Edition: 2nd ed.Material type: book Book Publisher: California : Crisp Publications, 1989Availability: Items available for loan: IUKL Library [Call number: HF5415.5 Mar] (1).
Total quality in research and development.

by McLaughlin, Gregory C.

Material type: book Book Publisher: Floida : ST., 1995Availability: Items available for loan: IUKL Library [Call number: TS156 Mcl] (1).
Menjejak kualiti menjana kecemerlangan.

by Mohd. Yusof Hj. Othman.

Material type: book Book Publisher: Kuala Lumpur : Dewan Bahasa dan Pustaka, 2000Availability: Items available for loan: IUKL Library [Call number: TS156 Moh] (1).
Operations management : focusing on quality and competitiveness.

by Russell, Roberta S | Taylor, Bernard W.

Material type: book Book Publisher: New Jersey : Prentice Hall, 1999Availability: Items available for loan: IUKL Library [Call number: TS155 Rus] (1).
Kaedah dan kawalan kualiti.

by Zulkifley b. Mohamed.

Material type: book Book Publisher: Kuala Lumpur : Utusan Publications & Distributors, 1998Availability: Items available for loan: IUKL Library [Call number: HD57 Zul] (1).
Operations Management : Creating Value Along the Supply Chain. Roberta S. Russell, Bernard W. Taylor III.

by Russell, Roberta S | Bernard W. Taylor III.

Edition: 7th ed. Publisher: Hoboken, NJ : John Wiley & Sons, Inc., c2011Availability: Items available for loan: IUKL Library [Call number: TS155 Rus] (1). Items available for reference: IUKL Library [Call number: TS155 Rus] (1).
Q-course introduction to quality management / by Bob Legrand.

by Legrand, Bob.

Edition: 4th ed. Publisher: USA: Bob Legrand, c2010Availability: Items available for loan: IUKL Library [Call number: TS156 Leg] (1).
Managing quality : integrating the supply chain / S. Thomas Foster, Brigham Young University

by Foster, S. Thomas [author].

Edition: 6th ed. Global editionMaterial type: book Book; Format: print ; Literary form: Not fiction Publisher: Harlow, Essex, England : Pearson Education Limited, [2017]Availability: Items available for loan: IUKL Library [Call number: HF5415.157 Fos] (1). Items available for reference: IUKL Library [Call number: HF5415.157 Fos] (1).
Achieving customer experience excellence through a quality management system / Alka Jarvis, Luis Morales, Ulka Ranadive.

by Jarvis, Alka, author.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Milwaukee, Wisconsin : ASQ Quality Press, [2016]Availability: Items available for reference: IUKL Library [Call number: HF5415.5 Jar] (1).
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