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The Essence of total quality management.
by Bank, John. Edition: 2nd.Material type: Book Publisher: Essex : Pearson, 2000Availability: Items available for loan: IUKL Library [Call number: HD62.5 Ban] (1).
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Quality control.
by Besterfield, Dale H. Edition: International ed.Material type: Book Publisher: New Jersey : Prentice Hall, 1998Availability: Items available for loan: IUKL Library [Call number: QY408 Bes] (1).
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The Management and control of quality.
by Evans, James R | Lindsay, William M. Material type: Book Publisher: Ohio : South Western, 1999Availability: Items available for loan: IUKL Library [Call number: TS156 Eva] (2).
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Managing quality : an integrative approach.
by Foster, S. Thomas. Material type: Book Publisher: New Jersey : Prentice Hall, 2001Availability: Items available for loan: IUKL Library [Call number: HF5415.157 Fos] (2). Items available for reference: IUKL Library [Call number: HF5415.157 Fos] (1).
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Industrial statistics : statistical technique applied to problems in industrial research and quality control / H.A. Freeman
by Freeman, H. A. Material type: Book Publisher: London : John Wiley & Sons, 1942Availability: Items available for loan: IUKL Library [Call number: HD2328 Fre] (1).
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Juran On planning for quality.
by Juran, J. M. Material type: Book Publisher: New York : Dryden Press, 1988Availability: Items available for loan: IUKL Library [Call number: TS156 Jur] (1).
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Mastering the tools of QC.
by Karatsu, Hajime. Material type: Book Publisher: Tokyo : PHP, 1987Availability: Items available for loan: IUKL Library [Call number: TS156 Kar] (1).
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Creating quality : process design for results.
by Kolarik, William J. Material type: Book Publisher: Boston : WCB/ McGraw Hill, 1999Availability: Items available for loan: IUKL Library [Call number: TS176 Kol] (2).
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Quality control of concrete structures.
by Lambotte, H | Taerwe, L. Material type: Book Publisher: London : E & FN Spon, 1991Availability: No items available Checked out (1).
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Quality customer service : the art of treating customers as guests / William B. Martin
by Martin, William B. Edition: 2nd ed.Material type: Book Publisher: California : Crisp Publications, 1989Availability: Items available for loan: IUKL Library [Call number: HF5415.5 Mar] (1).
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Total quality in research and development.
by McLaughlin, Gregory C. Material type: Book Publisher: Floida : ST., 1995Availability: Items available for loan: IUKL Library [Call number: TS156 Mcl] (1).
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Menjejak kualiti menjana kecemerlangan.
by Mohd. Yusof Hj. Othman. Material type: Book Publisher: Kuala Lumpur : Dewan Bahasa dan Pustaka, 2000Availability: Items available for loan: IUKL Library [Call number: TS156 Moh] (1).
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Operations management : focusing on quality and competitiveness.
by Russell, Roberta S | Taylor, Bernard W. Material type: Book Publisher: New Jersey : Prentice Hall, 1999Availability: Items available for loan: IUKL Library [Call number: TS155 Rus] (1).
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Kaedah dan kawalan kualiti.
by Zulkifley b. Mohamed. Material type: Book Publisher: Kuala Lumpur : Utusan Publications & Distributors, 1998Availability: Items available for loan: IUKL Library [Call number: HD57 Zul] (1).
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Operations Management : Creating Value Along the Supply Chain. Roberta S. Russell, Bernard W. Taylor III.
by Russell, Roberta S | Bernard W. Taylor III. Edition: 7th ed. Publisher: Hoboken, NJ : John Wiley & Sons, Inc., c2011Availability: Items available for loan: IUKL Library [Call number: TS155 Rus] (1). Items available for reference: IUKL Library [Call number: TS155 Rus] (1).
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Q-course introduction to quality management / by Bob Legrand.
by Legrand, Bob. Edition: 4th ed. Publisher: USA: Bob Legrand, c2010Availability: Items available for loan: IUKL Library [Call number: TS156 Leg] (1).
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Managing quality : integrating the supply chain / S. Thomas Foster, Brigham Young University
by Foster, S. Thomas [author]. Edition: 6th ed. Global editionMaterial type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Harlow, Essex, England : Pearson Education Limited, [2017]Availability: Items available for loan: IUKL Library [Call number: HF5415.157 Fos] (1). Items available for reference: IUKL Library [Call number: HF5415.157 Fos] (1).
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Achieving customer experience excellence through a quality management system / Alka Jarvis, Luis Morales, Ulka Ranadive.
by Jarvis, Alka, author. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Milwaukee, Wisconsin : ASQ Quality Press, [2016]Availability: Items available for reference: IUKL Library [Call number: HF5415.5 Jar] (1).
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