IUKL Library catalog › Results of search for 'au:"Payne, Adrian."'

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		No cover image available Marketing plans for services [electronic resource] : a complete guide / Malcolm McDonald, Pennie Frow and Adrian Payne. by McDonald, Malcolm \| Frow, Pennie \| Payne, Adrian \| ebrary, Inc. Edition: 3rd ed.Material type: Book; Format: electronic available online ; Literary form: Not fiction Publisher: Chichester, U.K. : Wiley, 2011Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1). Place hold Log in to add tags. Add to cart (remove)
		No cover image available Handbook of CRM [electronic resource] : achieving excellence in customer management / Adrian Payne. by Payne, Adrian. Material type: Book; Format: electronic available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: Amsterdam ; London : Elsevier Butterworth-Heinemann, 2006Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)
		No cover image available Strategic customer management [electronic resource] : integrating relationship marketing and CRM / Adrian Payne, Pennie Frow. by Payne, Adrian \| Frow, Pennie \| ProQuest (Firm). Material type: Book; Format: electronic available online ; Literary form: Not fiction Publisher: Cambridge : Cambridge University Press, 2013Online access: Click to View Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)

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