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Benchmarking in services [electronic resource] / guest editors, Jaideep G. Motwani and Victor E. Sower.
by Motwani, Jaideep G | Sower, Victor E | ebrary, Inc. Material type:  Book; Format:
electronic
available online
 ; Literary form:
Not fiction
Publisher: Bradford, England : Emerald Group Publishing, c2006Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Benchmarking in total quality management [electronic resource] / guest editors: Professor Fiorenzo Franceschini and Dr. Maurizio Galetto.
by Franceschini, Fiorenzo | Galetto, Maurizio | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Bradford, England : Emerald Group Publishing, c2006Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Dependability benchmarking for computer systems [electronic resource] / edited by Karama Kanoun, Lisa Spainhower.
by Kanoun, Karama | Spainhower, Lisa | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: [Los Alamitos, CA] : Hoboken, N.J. : IEEE Computer Society ; Wiley, c2008Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Call center benchmarking [electronic resource] : how good is "good enough" / by Jon Anton and David Gustin ; assisted by Stijn Spit.
by Anton, Jon | Gustin, David, 1962- | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: West Lafayette, Ind. : Ichor Business Books/Purdue University Press, c2000Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Benchmarking in health [electronic resource] / guest editors Graham Francis and Stewart Lawrence.
by Francis, Graham | Lawrence, Stewart | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Bradford, England : Emerald Group Publishing, c2005Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Benchmarking in health [electronic resource] / guest editors Graham Francis and Stewart Lawrence.
by Francis, Graham | Lawrence, Stewart | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Bradford, England : Emerald Group Publishing, c2005Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Driving your company's value [electronic resource] : strategic benchmarking for value / Michael J. Mard ... [et al.].
by Mard, Michael J | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Hoboken, N.J. : John Wiley & Sons, c2004Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Detail process charting [electronic resource] : speaking the language of process / Ben B. Graham.
by Graham, Ben B | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Hoboken, N.J. : Wiley, c2004Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Benchmarking in the knowledge era [electronic resource] / Guest editors Geovanni Schiuma and Yasar Jarrar.
by Schiuma, Geovanni | Jarrar, Yasar | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Bradford, England : Emerald Group Publishing, c2004Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Destination benchmarking [electronic resource] : concepts, practices, and operations / Metin Kozak.
by Kozak, M. (Metin), 1968- | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Cambridge, MA : CABI Pub., c2004Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Benchmarking in tourism and hospitality industries [electronic resource] : the selection of benchmarking partners / Karl W. W?ober.
by W?ober, Karl W | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Oxford, U.K. : CABI Pub., c2002Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Benchmarking an international journal. Vol. 12, No. 2, Benchmarking in civil aviation / [electronic resource] / Guest editors: Graham Francis and Ian Humphreys.
by Francis, Graham | Humphreys, Ian | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Bradford, England : Emerald Group Publishing, c2005Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Benchmarking the human side of the business enterprise [electronic resource] / Guest editors: Matthew H. Roy and Sanjiv S. Dugal.
by Dugal, Sanjiv S | Roy, Matthew H | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Bradford, England : Emerald Group Publishing, c2005Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Benchmarking in food and farming [electronic resource] : creating sustainable change / [edited] by Lisa Jack.
by Jack, Lisa | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Farnham, Surrey ; Burlington, VT : Ashgate Pub., c2009Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Benchmarking the management of operations and information systems [electronic resource] / guest editor Siau Ching Lenny Koh and S.M. Saad.
by Koh, Siau Ching Lenny | Saad, S. M | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Bradford, England : Emerald Group Publishing, c2007Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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The multinational alliance for the advancement of organizational excellence [electronic resource] : 3rd international conference, University of Paisley Business School, Ayr, Scotland, September 2002: organizational excellence: managing information / Guest editor, Professor Doug Hensler.
by Hensler, Doug | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Bradford, England : Emerald Group Publishing, c2002Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Corporate environmental benchmarking [electronic resource] / guest editor, Joseph Sarkis.
by Sarkis, Joseph | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Bradford, England : Emerald Group Publishing, c2003Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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2nd International Research Conference of the Multinational Alliance for the Advancement of Organizational Excellence [electronic resource].
by ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Bradford, England : Emerald Group Publishing, c2002Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Benchmarking basics [electronic resource] : looking for a better way / James G. Patterson.
by Patterson, James G | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Menlo Park, Calif. : Crisp Publications, c1996Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Dependability benchmarking for computer systems [electronic resource] / edited by Karama Kanoun, Lisa Spainhower.
by Kanoun, Karama | Spainhower, Lisa | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: [Los Alamitos, CA] : Hoboken, N.J. : IEEE Computer Society ; Wiley, c2008Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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