|
|
Going lean [electronic resource] : busting barriers to patient flow / Amy C. Smith, Robert Barry, Clifford E. Brubaker.
by Smith, Amy C, 1964- | Barry, Robert, 1938 Dec. 29- | Brubaker, Cliff | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Chicago, IL : Health Administration Press, c2008Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
|
|
|
Our present complaint [electronic resource] : American medicine, then and now / Charles E. Rosenberg.
by Rosenberg, Charles E | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Baltimore : Johns Hopkins University Press, 2007Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
|
|
|
Assessing satisfaction in health and long term care [electronic resource] : practical approaches to hearing the voices of consumers / Robert A. Applebaum, Jane K. Straker, Scott M. Geron.
by Applebaum, Robert | Geron, Scott, 1952- | Straker, Jane K | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: New York : Springer, c2000Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
|
|
|
Going lean [electronic resource] : busting barriers to patient flow / Amy C. Smith, Robert Barry, Clifford E. Brubaker.
by Smith, Amy C, 1964- | Barry, Robert, 1938 Dec. 29- | Brubaker, Cliff | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Chicago, IL : Health Administration Press, c2008Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
|
|
|
Customer service in health care : a grassroots approach to creating a culture of service excellence / Kristin Baird.
by Baird, Kristin [author.]. Material type: Book; Format:
available online
; Literary form:
Not fiction
Publisher: San Francisco : Chicago : Jossey-Bass ; Health Forum, [2000]Copyright date: �2000Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
|
|
|
Consumer-centric healthcare [electronic resource] : opportunities and challenges for providers / Colin B. Konschak and Lindsey P. Jarrell.
by Konschak, Colin B | Jarrell, Lindsey B | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Chicago, Ill. : Health Administration Press, c2011Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
|
|
|
Doctor-patient interaction [electronic resource] / edited by Walburga von Raffler-Engel.
by Von Raffler-Engel, Walburga, 1920-2009 | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Amsterdam ; Philadelphia : J. Benjamins Pub. Co., 1989Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
|
|
|
Uw gehoor is uitstekend! Wat zegt u dokter? [electronic resource] : over onverklaarde en verklaarde klachten in de KNO-heelkunde / onder redactie van B. E. Glazenburg en M. S. Vos.
by Glazenburg, B. E | Vos, M. S | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Hague, Netherlands : Gilsum, NH : Kugler ; Pathway Book Service[distributor for US and Canada], 2003Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
|
|
|
Our present complaint [electronic resource] : American medicine, then and now / Charles E. Rosenberg.
by Rosenberg, Charles E | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Baltimore : Johns Hopkins University Press, 2007Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
|
|
|
Our present complaint [electronic resource] : American medicine, then and now / Charles E. Rosenberg.
by Rosenberg, Charles E | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Baltimore : Johns Hopkins University Press, 2007Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
|
|
|
Our present complaint [electronic resource] : American medicine, then and now / Charles E. Rosenberg.
by Rosenberg, Charles E | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Baltimore : Johns Hopkins University Press, 2007Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
|
|
|
The putting patients first field guide : global lessons in designing and implementing patient-centered care / editors Susan Frampton [and four others].
by Frampton, Susan B. Material type: Book; Format:
available online
; Literary form:
Not fiction
Publisher: Somerset, New Jersey : Wiley, 2013Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
|
|
|
Towards an emancipation of patients [electronic resource] : patients' experience and the patient movement / Charlotte Williamson.
by Williamson, Charlotte, 1932- | ProQuest (Firm). Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Bristol : Policy, 2010Online access: Click to View Availability: Items available for loan: IUKL Library (1).
|