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Service quality - assessment and improvement. (Record no. 10718)

000 -LEADER
fixed length control field	00678nam a22002292a 4500
001 - CONTROL NUMBER
control field	pr1000013463
003 - CONTROL NUMBER IDENTIFIER
control field	MY-KjKLI
005 - DATE AND TIME OF LATEST TRANSACTION
control field	20120430155517.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field	110308s2001 xx \|\|\|\|\|\|\|\|\|\|\|\|\|\| \|\|zxx
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number	9832324041
040 ## - CATALOGING SOURCE
Original cataloging agency	MY-KjKLI
Language of cataloging	eng
Transcribing agency	MY-KjKLI
050 #0 - LIBRARY OF CONGRESS CALL NUMBER
Classification number	TS156.6.S492
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name	Salleh Yahya.
245 10 - TITLE STATEMENT
Title	Service quality - assessment and improvement.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc	Serdang :
Name of publisher, distributor, etc	Universiti Putra Malaysia,
Date of publication, distribution, etc	2001.
300 ## - PHYSICAL DESCRIPTION
Extent	index, 203p. ;
Dimensions	cm.
337 ## -
--	book
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element	Service Quality.

Holdings
Withdrawn status	Lost status	Source of classification or shelving scheme	Damaged status	Use restrictions	Not for loan	Collection code	Permanent Location	Current Location	Shelving location	Date acquired	Source of acquisition	Cost, normal purchase price	Inventory number	Total Checkouts	Full call number	Barcode	Date last seen	Date checked out	Copy number	Price effective from	Koha item type
						Purchase	IUKL Library	IUKL Library	Open shelves	2011-06-01	Direct Purchase	30.00	13453	1	TS156.6 Sal	1000013453	2014-03-13	2014-02-06	2	2011-06-01	Book
					Not For Loan	Purchase	IUKL Library	IUKL Library	Open shelves	2011-06-01	Direct Purchase		13452		TS156.6 Sal	1000013452	2011-06-01		1	2011-06-01	Book (red spot)

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