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Service quality - assessment and improvement.

By: Salleh Yahya.
Material type: materialTypeLabelBookPublisher: Serdang : Universiti Putra Malaysia, 2001Description: index, 203p. ; cm. Media type: book ISBN: 9832324041.Subject(s): Service Quality
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Item type Current location Collection Call number Copy number Status Date due Item holds
Book (red spot) Book (red spot) IUKL Library
Open shelves 		Purchase TS156.6 Sal (Browse shelf) 1 Not For Loan
Book Book IUKL Library
Open shelves 		Purchase TS156.6 Sal (Browse shelf) 2 Available
Total holds: 0

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