Mengendali aduan pelanggan : mengubah cabaran kepada peluang / Jennifer Denham; penterjemah Mohd. Rizal Saidin.
By: Denham, Jennifer.
Contributor(s): [Mohd. Rizal Saidin.].
Material type:
BookSeries: Rahsia kejayaan. Publisher: Kuala Lumpur : Prentice Hall, 2003Description: ix, 250 p. : ill. ; 21 cm.ISBN: 9832473845.Subject(s): Consumer complaints | Consumer behavior
| Customer relations
| Item type | Current location | Collection | Call number | Copy number | Status | Date due | Item holds |
|---|---|---|---|---|---|---|---|
Book
|
IUKL Library Open shelves | Purchase | HB31 Den (Browse shelf) | 1 | Available |
Total holds: 0
Browsing IUKL Library Shelves , Shelving location: Open shelves Close shelf browser
| No cover image available |
|
|
|
|
|
|
||
| HB15 Usa Usahawan : | HB30.15 Joh International dictionary of management. | HB31 Awa Perniagaan francais di Malaysia : | HB31 Den Mengendali aduan pelanggan : | HB31 Hut Government business & society / | HB31 Mar Marketing operations : | HB31 Wri Planning with linear programminng : |
There are no comments for this item.