Service marketing.
By: Zahorik, Anthony J
.
Contributor(s): Keiningham, Timothy L | Rust, Roland T.
Material type: 
BookPublisher: New York : Harper Collins, 1996Description: 508p., index. ; cm.ISBN: 0673991458.Subject(s): Service Industries -- Marketing | Customer Services
| Item type | Current location | Collection | Call number | Copy number | Status | Date due | Item holds |
|---|---|---|---|---|---|---|---|
Book
|
IUKL Library Open shelves | Purchase | HD9980.5 Zah (Browse shelf) | 1 | Available | ||
|
Book
|
IUKL Library Open shelves | Purchase | HD9980.5 Zah (Browse shelf) | 1 | Available | ||
|
Book
|
IUKL Library Open shelves | Purchase | HD9980.5 Kei (Browse shelf) | 1 | Available | ||
|
Book
|
IUKL Library Open shelves | Purchase | HD9980.5 Kei (Browse shelf) | 1 | Available | ||
Book (red spot)
|
IUKL Library Open shelves | Purchase | HD9980.5 Kei (Browse shelf) | 1 | Not For Loan |
Total holds: 0
Browsing IUKL Library Shelves , Shelving location: Open shelves Close shelf browser
|
|
|
|
|
|
|
||
| HD9980.5 Bat Managing services marketing : | HD9980.5 But Quality Service Pure And Simple. | HD9980.5 Zah Service marketing. | HD9980.5 Zah Service marketing. | HD9980.5 Kur Services marketing. | HD9980.5 Mud The Management and marketing of services. | HD9980.5 Kei Service marketing. |
There are no comments for this item.