IUKL Library catalog › Results of search for 'su:"Customer services"'

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		No cover image available S1 Consumer Suite for z/OS installation guide [electronic resource] / [Vasilis Karras, Hoson Rim]. by Karras, Vasilis \| Rim, Hoson \| International Business Machines Corporation. International Technical Support Organization \| ebrary, Inc. Edition: 1st ed.Material type: Book; Format: electronic available online ; Literary form: Not fiction Publisher: Poughkeepsie, NY : IBM, International Technical Support Organization, 2002Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1). Place hold Log in to add tags. Add to cart (remove)
		No cover image available Supply chain in the pharmaceutical industry [electronic resource] : strategic influences and supply chain responses / Rob Whewell. by Whewell, Rob \| ebrary, Inc. Material type: Book; Format: electronic available online ; Literary form: Not fiction Publisher: Farnham, Surrey ; Burlington, VT : Gower Pub., c2010Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)
		Client service excellence : the 10 commandments / by Larry O'Sullivan. by O'Sullivan, Larry [author.]. Material type: Book; Format: available online ; Literary form: Not fiction Publisher: Randburg, Republic of South Africa : Knowres Publishing, 2010Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)
		No cover image available Private banking [electronic resource] : building a culture of excellence / Boris F. J. Collardi. by Collardi, Boris F. J \| ebrary, Inc. Material type: Book; Format: electronic available online ; Literary form: Not fiction Publisher: Singapore : John Wiley & Sons Singapore Pte. Ltd., c2012Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)
		No cover image available The real-time contact center [electronic resource] / Donna Fluss. by Fluss, Donna \| ebrary, Inc. Edition: 1st ed.Material type: Book; Format: electronic available online ; Literary form: Not fiction Publisher: New York, NY : AMACOM Books, c2005Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)
		No cover image available Customer service training 101 [electronic resource] : quick and easy techniques that get great results / Renee Evenson. by Evenson, Renee, 1951- \| ebrary, Inc. Material type: Book; Format: electronic available online ; Literary form: Not fiction Publisher: New York : AMACOM, c2005Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)
		No cover image available Secret service [electronic resource] : hidden systems that deliver unforgettable customer service / John R. DiJulius III ; foreword by Bill Capodagli and Lynn Jackson. by DiJulius, John R, 1964- \| ebrary, Inc. Material type: Book; Format: electronic available online ; Literary form: Not fiction Publisher: New York : AMACOM, c2003Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)
		Build for change : revolutionizing customer engagement through continuous digital innovation / Alan Trefler. by Trefler, Alan [author.]. Material type: Book; Format: available online ; Literary form: Not fiction Publisher: Hoboken, New Jersey : Wiley, 2014Copyright date: �2014Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)
		No cover image available Behavioural finance for private banking [electronic resource] / Thorsten Hens and Kremena Bachmann. by Hens, Thorsten \| Bachmann, Kremena \| ebrary, Inc. Material type: Book; Format: electronic available online ; Literary form: Not fiction Publisher: Chichester [England] ; Hoboken, N.J. : John Wiley & Sons, c2008Other title: Behavioral finance for private banking.Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)
		No cover image available High tech, high touch [electronic resource] : library customer service through technology / Lynn Jurewicz and Todd Cutler. by Jurewicz, Lynn \| Cutler, Todd \| ebrary, Inc. Material type: Book; Format: electronic available online ; Literary form: Not fiction Publisher: Chicago : American Library Association, 2003Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)
		Demand-driven inventory optimization and replenishment : creating a more efficient supply chain / Robert A. Davis. by Davis, Robert A, 1947-. Material type: Book; Format: available online ; Literary form: Not fiction Publisher: Hoboken, New Jersey : Wiley, [2013]Copyright date: �2013Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)
		Demand-driven inventory optimization and replenishment : creating a more efficient supply chain / Robert A. Davis. by Davis, Robert A, 1947-. Material type: Book; Format: available online ; Literary form: Not fiction Publisher: Hoboken, New Jersey : Wiley, [2013]Copyright date: �2013Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)
		No cover image available Creating value with customers [electronic resource] / editor: Robert M. Randall. by Randall, Robert M \| ebrary, Inc. Material type: Book; Format: electronic available online ; Literary form: Not fiction Publisher: Bradford, England : Emerald Group Publishing, c2006Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)
		No cover image available Journal of services marketing. Volume 21, Number 6, Internationalization of services : identifying the building blocks for future research [electronic resource] / guest editor: Raj G. Javalgi. by Javalgi, Raj \| ebrary, Inc. Material type: Book; Format: electronic available online ; Literary form: Not fiction Publisher: Bradford : Emerald Insight, c2007Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)
		No cover image available The passenger has gone digital and mobile [electronic resource] : accessing and connecting through information and technology / Nawal K. Taneja. by Taneja, Nawal K \| ebrary, Inc. Material type: Book; Format: electronic available online ; Literary form: Not fiction Publisher: Burlington, Vt. : Ashgate Pub., 2011Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)
		No cover image available Delivering knock your socks off service [electronic resource] / Performance Research Associates. by Performance Associates, Inc \| ebrary, Inc. Edition: 4th ed.Material type: Book; Format: electronic available online ; Literary form: Not fiction Publisher: New York : AMACOM, American Management Association, c2007Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)
		No cover image available Managing knock your socks off service [electronic resource] / Chip R. Bell and Ron Zemke ; illustrations by John Bush. by Bell, Chip R \| Zemke, Ron \| Zielinski, David \| ebrary, Inc. Edition: 2nd ed. / revisions by Chip R. Bell and Dave Zielinski.Material type: Book; Format: electronic available online ; Literary form: Not fiction Publisher: New York : AMACOM, c2007Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)
		No cover image available Social network analysis in telecommunications [electronic resource] / Carlos Andre Reis Pinheiro. by Reis Pinheiro, Carlos Andre, 1940- \| ebrary, Inc. Material type: Book; Format: electronic available online ; Literary form: Not fiction Publisher: Hoboken, NJ : Wiley, c2011Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)
		No cover image available The ultimate online customer service guide [electronic resource] : how to connect with your customers to sell more! / by Marsha Collier. by Collier, Marsha \| ebrary, Inc. Material type: Book; Format: electronic available online ; Literary form: Not fiction Publisher: Hoboken, N.J. : John Wiley & Sons, c2011Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)
		No cover image available Corporate and customer communications [electronic resource] : an Emerald guide. by ebrary, Inc. Material type: Book; Format: electronic available online ; Literary form: Not fiction Publisher: Bradford, England : Emerald Group Publishing, c2005Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)

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