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Regulatory assessment toolkit : a practical methodology for assessing regulation on trade and investment in services / Mart�in Molinuevo and Sebasti�an S�aez.
by Molinuevo, Mart�in [author.] | S�aez, Sebasti�an [author.]. Material type:  Book; Format:
available online
 ; Literary form:
Not fiction
Publisher: Washington, District of Columbia : World Bank, 2014Copyright date: �2014Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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Operations risk [electronic resource] : managing a key component of operations risk under Basel II / David Loader.
by Loader, David | ebrary, Inc. Edition: 1st ed.Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Oxford ; Burlington, MA : Butterworth-Heinemann, 2007Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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Global experience industries [electronic resource] : the business of the experience economy / Jens Christensen.
by Christensen, Jens | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Aarhus ; Oakville, CT : Aarhus University Press, 2009Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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Regulatory assessment toolkit : a practical methodology for assessing regulation on trade and investment in services / Mart�in Molinuevo and Sebasti�an S�aez.
by Molinuevo, Mart�in [author.] | S�aez, Sebasti�an [author.]. Material type: Book; Format:
available online
; Literary form:
Not fiction
Publisher: Washington, District of Columbia : World Bank, 2014Copyright date: �2014Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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Operations risk [electronic resource] : managing a key component of operations risk under Basel II / David Loader.
by Loader, David | ebrary, Inc. Edition: 1st ed.Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Oxford ; Burlington, MA : Butterworth-Heinemann, 2007Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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Global experience industries [electronic resource] : the business of the experience economy / Jens Christensen.
by Christensen, Jens | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Aarhus ; Oakville, CT : Aarhus University Press, 2009Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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Regulatory assessment toolkit : a practical methodology for assessing regulation on trade and investment in services / Mart�in Molinuevo and Sebasti�an S�aez.
by Molinuevo, Mart�in [author.] | S�aez, Sebasti�an [author.]. Material type: Book; Format:
available online
; Literary form:
Not fiction
Publisher: Washington, District of Columbia : World Bank, 2014Copyright date: �2014Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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Six sigma in HR transformation [electronic resource] : achieving excellence in service delivery / Mircea Albeanu and Ian Hunter with Jo Radford.
by Albeanu, Mircea | Hunter, Ian | Radford, Jo | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Farnham, U.K. : Gower, 2010Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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Six sigma in HR transformation [electronic resource] : achieving excellence in service delivery / Mircea Albeanu and Ian Hunter with Jo Radford.
by Albeanu, Mircea | Hunter, Ian | Radford, Jo | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Farnham, U.K. : Gower, 2010Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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Industrial safety and health for infrastructure services / Charles D. Reese.
by Reese, Charles D. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Boca Raton : CRC Press, c2009Availability: Items available for reference: eLibrary (branch) [Call number: HD7269 Ree] (1).
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Professional services marketing [electronic resource] : how the best firms build premier brands, thriving lead generation engines, and cultures of business development success / Mike Schultz, John E. Doerr, and Lee W. Frederiksen.
by Schultz, Mike, 1974- | Doerr, John E | Frederiksen, Lee W | ebrary, Inc. Edition: 2nd ed.Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Hoboken, N.J. : John Wiley & Sons, Inc., 2013Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Professional services marketing [electronic resource] : how the best firms build premier brands, thriving lead generation engines, and cultures of business development success / Mike Schultz, John E. Doerr, and Lee W. Frederiksen.
by Schultz, Mike, 1974- | Doerr, John E | Frederiksen, Lee W | ebrary, Inc. Edition: 2nd ed.Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Hoboken, N.J. : John Wiley & Sons, Inc., 2013Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Professional services marketing [electronic resource] : how the best firms build premier brands, thriving lead generation engines, and cultures of business development success / Mike Schultz, John E. Doerr, and Lee W. Frederiksen.
by Schultz, Mike, 1974- | Doerr, John E | Frederiksen, Lee W | ebrary, Inc. Edition: 2nd ed.Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Hoboken, N.J. : John Wiley & Sons, Inc., 2013Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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Valuing services in trade : a toolkit for competitiveness diagnostics / Sebasti�an S�aez, [and four others].
by S�aez, Sebasti�an [author.] | World Bank. Material type: Book; Format:
available online
; Literary form:
Not fiction
Publisher: Washington, District of Columbia : World Bank Group, 2014Copyright date: �2014Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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Markets and bodies [electronic resource] : women, service work, and the making of inequality in China / Eileen M. Otis.
by Otis, Eileen M | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Stanford, California : Stanford University Press, 2012Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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Baltic journal of management : qualitative research: opportunities for researchers in the Baltic region / guest editors, professor Catherine Cassell and professor Gillian Symon.
by Cassell, Catherine [editor.] | Symon, Gillian [editor.]. Material type: Book; Format:
available online
; Literary form:
Not fiction
Publisher: [Bradford, England] : Emerald, [2015]Copyright date: �[2015]Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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Who's buying household furnishings, services and supplies. Material type: Book; Format:
available online
; Literary form:
Not fiction
Publisher: Amityville, New York : New Strategist Press, 2015Copyright date: �2015Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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Enhancing customer experience in the service industry : a global perspective / edited by Levent Altinay and Surya Poudel.
by Altinay, Levent [editor.] | Poudel, Surya [editor.]. Material type: Book; Format:
available online
; Literary form:
Not fiction
Publisher: Newcastle upon Tyne, England : Cambridge Scholars Publishing, 2015Copyright date: �2015Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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The Europeanization of industrial relations in the service sector : problems and perspectives in a heterogeneous field / Stefan R�ub and Hans-Wolfgang Platzer ; translated by Pete Burgess.
by R�ub, Stefan [author.] | Platzer, Hans-Wolfgang [author.] | Burgess, Pete [translator.]. Material type: Book; Format:
available online
; Literary form:
Not fiction
Publisher: Bern, Switzerland : PETER Lang, 2015Copyright date: �2015Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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Co-creating service experience / guest editors, Dr Elina Jaakkola, Anu Helkkula and Dr Leena Aarikka-Stenroos.
by Jaakkola, Elina [editor.] | Helkkula, Anu [editor.] | Aarikka-Stenroos, Leena [editor.]. Material type: Book; Format:
available online
; Literary form:
Not fiction
Publisher: [Bradford, West Yorkshire, England] : Emerald, [2015]Copyright date: �2015Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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