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Client service excellence : the 10 commandments / by Larry O'Sullivan.
by O'Sullivan, Larry [author.]. Material type:  Book; Format:
available online
 ; Literary form:
Not fiction
Publisher: Randburg, Republic of South Africa : Knowres Publishing, 2010Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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Managing global customers [electronic resource] : an integrated approach / George S. Yip, Audrey J. M. Bink.
by Yip, George S | Bink, Audrey J. M | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Oxford ; New York : Oxford University Press, 2007Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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Conquering consumerspace [electronic resource] : marketing strategies for a branded world / Michael R. Solomon.
by Solomon, Michael R | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: New York : AMACOM, c2003Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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Customer service training 101 [electronic resource] : quick and easy techniques that get great results / Renee Evenson.
by Evenson, Renee, 1951- | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: New York : AMACOM, c2005Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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Maximize your social : one-stop guide to building a social media strategy for marketing and business success / Neal Schaffer.
by Schaffer, Neal. Material type: Book; Format:
available online
; Literary form:
Not fiction
Publisher: Hoboken, New Jersey : Wiley, 2013Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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Sage ACT! 2012 cookbook [electronic resource] : over 90 advanced recipes for power users of ACT! 2012 for increasing the efficiency of your business / Karen Fredricks.
by Fredricks, Karen S | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Birmingham, U.K. : Packt Pub., 2011Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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Usability success stories [electronic resource] : how organizations improve by making easier-to-use software and Web sites / [edited by] Paul Sherman.
by Sherman, Paul, 1966- | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Aldershot, England ; Burlington, VT : Gower, c2006Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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SugarCRM developer's manual [electronic resource] : customize and extend SugarCRM : learn the application and database architecture of this open-source CRM and develop and integrate your own modules and custom workflows / Mark Alexander Bain.
by Bain, Mark Alexander | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Birmingham, U.K. : Packt Pub., 2007Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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Vtiger CRM beginner's guide [electronic resource] : record and consolidate all your customer information with vtiger CRM / Ian D. Rossi.
by Rossi, Ian D | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Birmingham, U.K. : Packt Pub. Ltd., 2011Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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Vtiger CRM beginner's guide [electronic resource] : record and consolidate all your customer information with vtiger CRM / Ian D. Rossi.
by Rossi, Ian D | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Birmingham, U.K. : Packt Pub. Ltd., 2011Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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Blogging for business [electronic resource] : everything you need to know and why you should care / Shel Holtz and Ted Demopoulos.
by Holtz, Shel | Demopoulos, Ted | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Chicago, IL : Kaplan Pub., 2006Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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Social network analysis in telecommunications [electronic resource] / Carlos Andre Reis Pinheiro.
by Reis Pinheiro, Carlos Andre, 1940- | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Hoboken, NJ : Wiley, c2011Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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Customer relationship management [electronic resource] : an Emerald guide.
by ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Bradford, England : Emerald Group Publishing, c2005Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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The co-creation paradigm / Venkat Ramaswamy and Kerimcan Ozcan.
by Ramaswamy, Venkatram [author.] | Ozcan, Kerimcan, 1971- [author.]. Material type: Book; Format:
available online
; Literary form:
Not fiction
Publisher: Stanford, California : Stanford University Press, 2014Copyright date: �2014Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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Clients first [electronic resource] : the two word miracle / Joseph Callaway, JoAnn Callaway.
by Callaway, Joseph, 1943- | Callaway, JoAnn, 1944- | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Hoboken, N.J. : Wiley, 2012, c2013Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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Handbook of strategic account management : a comprehensive resource / Diana Woodburn and Kevin Wilson ; Cylinder, cover design.
by Woodburn, Diana [author.] | Wilson, Kevin, 1947- [author.] | Cylinder [cover designer.]. Material type: Book; Format:
available online
; Literary form:
Not fiction
Publisher: Chichester, England : Wiley, 2014Copyright date: �2014Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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Social network analysis in telecommunications [electronic resource] / Carlos Andre Reis Pinheiro.
by Reis Pinheiro, Carlos Andre, 1940- | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Hoboken, NJ : Wiley, c2011Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
|
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Customer relationship management [electronic resource] : an Emerald guide.
by ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Bradford, England : Emerald Group Publishing, c2005Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
|
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The co-creation paradigm / Venkat Ramaswamy and Kerimcan Ozcan.
by Ramaswamy, Venkatram [author.] | Ozcan, Kerimcan, 1971- [author.]. Material type: Book; Format:
available online
; Literary form:
Not fiction
Publisher: Stanford, California : Stanford University Press, 2014Copyright date: �2014Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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Clients first [electronic resource] : the two word miracle / Joseph Callaway, JoAnn Callaway.
by Callaway, Joseph, 1943- | Callaway, JoAnn, 1944- | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Hoboken, N.J. : Wiley, 2012, c2013Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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