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The new relationship marketing : how to build a large, loyal, profitable network using the social Web / Mari Smith ; foreword by Guy Kawasaki.
by Smith, Mari, 1966- [author.] | Kawasaki, Guy [author of introduction, etc.]. Material type:  Book; Format:
available online
 ; Literary form:
Not fiction
Publisher: Hoboken, New Jersey : Wiley, 2011Copyright date: �2011Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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Microsoft Dynamics CRM 4 for dummies [electronic resource] / Joel Scott, David Lee.
by Scott, Joel | ebrary, Inc. Edition: 1st ed.Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Indianapolis, IN : Wiley, 2008Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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E-commerce relationship marketing [electronic resource] / Guest editors Jerry Fjermestab and Nicholas C. Romano, Jr.
by Fjermestab, Jerry | Romano, Nicholas C | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Bradford, England : Emerald Group Publishing, c2004Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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Managing market relationships [electronic resource] : methodological and empirical insights / Adam Lindgreen.
by Lindgreen, Adam | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Farnham, Surrey, England ; Burlington, VT : Gower Pub., c2008Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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Spark [electronic resource] : be more innovative through co-creation / John Winsor.
by Winsor, John, 1959- | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Chicago : Dearborn Trade Pub., 2005Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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The referral of a lifetime [electronic resource] : the networking system that produces bottom-line results-- every day! / Tim Templeton with Lynda Rutledge Stephenson.
by Templeton, Timothy L | ebrary, Inc. Edition: 1st ed.Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: San Francisco : Berrett-Koehler, c2003Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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Managing the new customer relationship [electronic resource] : strategies to engage the social customer and build lasting value / Ian H. Gordon.
by Gordon, Ian H | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Hoboken, N.J. : Wiley, 2013Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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Sales therapy? [electronic resource] : effective selling for the small business owner / Grant Leboff.
by Leboff, Grant | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Hoboken, NJ : Capstone Pub., c2007Other title: Effective selling for the small business owner.Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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Pathways less travelled to value creation [electronic resource] : interaction, dialogue and knowledge generation / guest editor, David Ballantyne.
by Ballantyne, David | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
; Audience:
General;
Publisher: [Bradford, England] : Emerald Group Pub., 2004Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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Making the client connection [electronic resource] : maximizing the power of your personality, presentations, and presence / Gary DeMoss and Mitch Anthony.
by DeMoss, Gary | Anthony, Mitch | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Chicago : Dearborn Trade Pub., c2004Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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Customer experience management [electronic resource] : a revolutionary approach to connecting with your customers / Bernd H. Schmitt.
by Schmitt, Bernd | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: New York : Wiley, c2003Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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The book of business awesome [electronic resource] : how engaging your customers and employees can make your business thrive ; The book of business unawesome : the cost of not listening, engaging, or being great at what you do / Scott Stratten.
by Stratten, Scott | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Hoboken, N.J. : John Wiley & Sons, Inc., c2012Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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Brand advocates [electronic resource] : turning enthusiastic customers into a powerful marketing force / Rob Fuggetta.
by Fuggetta, Rob | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Hoboken, N.J. : Wiley, 2012Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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Good works [electronic resource] : marketing and corporate initiatives that build a better world- and the bottom line / Philip Kotler, David Hessekiel, & Nancy R. Lee.
by Kotler, Philip | Hessekiel, David, 1960- | Lee, Nancy, 1945- | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Hoboken, N.J. : Wiley, 2012Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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Connected CRM : implementing a big-data-driven, customer-centric business strategy / David Williams.
by Williams, David, 1963-. Material type: Book; Format:
available online
; Literary form:
Not fiction
Publisher: Hoboken, New Jersey : Wiley, 2014Copyright date: �2014Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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The co-creation paradigm / Venkat Ramaswamy and Kerimcan Ozcan.
by Ramaswamy, Venkatram [author.] | Ozcan, Kerimcan, 1971- [author.]. Material type: Book; Format:
available online
; Literary form:
Not fiction
Publisher: Stanford, California : Stanford University Press, 2014Copyright date: �2014Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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Mastering the complex sale [electronic resource] : how to compete and win when the stakes are high! / Jeff Thull.
by Thull, Jeff, 1949- | ebrary, Inc. Edition: 2nd ed.Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Hoboken, N.J. : Wiley, c2010Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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Handbook of brand relationships [electronic resource] / Deborah J. MacInnis, C. Whan Park, Joseph W. Priester, editors.
by MacInnis, Deborah J | Park, C. Whan | Priester, Joseph W | Society for Consumer Psychology | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Armonk, N.Y. : M.E. Sharpe, c2009Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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The co-creation paradigm / Venkat Ramaswamy and Kerimcan Ozcan.
by Ramaswamy, Venkatram [author.] | Ozcan, Kerimcan, 1971- [author.]. Material type: Book; Format:
available online
; Literary form:
Not fiction
Publisher: Stanford, California : Stanford University Press, 2014Copyright date: �2014Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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Mastering the complex sale [electronic resource] : how to compete and win when the stakes are high! / Jeff Thull.
by Thull, Jeff, 1949- | ebrary, Inc. Edition: 2nd ed.Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Hoboken, N.J. : Wiley, c2010Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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