IUKL Library catalog › Results of search for 'su:"Customer relations."'

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		No cover image available Beyond world class [electronic resource] : building character, relationships and profits / Alan M. Ross, with Cecil Murphey. by Ross, Alan M \| Murphey, Cecil \| ProQuest (Firm). Material type: Book; Format: electronic available online ; Literary form: Not fiction Publisher: Chicago, IL : Dearborn Trade Pub., c2002Online access: Click to View Availability: Items available for loan: IUKL Library (1). Place hold Log in to add tags. Add to cart (remove)
		No cover image available Blogging for business [electronic resource] : everything you need to know and why you should care / Shel Holtz and Ted Demopoulos. by Holtz, Shel \| Demopoulos, Ted \| ProQuest (Firm). Material type: Book; Format: electronic available online ; Literary form: Not fiction Publisher: Chicago, IL : Kaplan Pub., 2006Online access: Click to View Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)
		No cover image available Spark [electronic resource] : be more innovative through co-creation / John Winsor. by Winsor, John, 1959- \| ProQuest (Firm). Material type: Book; Format: electronic available online ; Literary form: Not fiction Publisher: Chicago : Dearborn Trade Pub., 2005Online access: Click to View Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)
		No cover image available Your client's story [electronic resource] : know your clients and the rest will follow / Scott West and Mitch Anthony. by West, Scott, 1959- \| Anthony, Mitch \| ProQuest (Firm). Material type: Book; Format: electronic available online ; Literary form: Not fiction Publisher: Chicago : Dearborn Trade Pub., 2005Online access: Click to View Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)
		No cover image available Citizen marketers [electronic resource] : when people are the message / Ben McConnell and Jackie Huba. by McConnell, Ben \| Huba, Jackie \| ProQuest (Firm). Material type: Book; Format: electronic available online ; Literary form: Not fiction Publisher: Chicago, IL : Kaplan Pub., c2006Online access: Click to View Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)
		No cover image available Beyond customer service, revised [electronic resource] / Richard F. Gerson. by Gerson, Richard F \| ProQuest (Firm). Edition: Rev. ed.Material type: Book; Format: electronic available online ; Literary form: Not fiction Publisher: Menlo Park, Calif. : Crisp Publications, c1998Online access: Click to View Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)
		No cover image available Managing quality customer service [electronic resource] : a practical guide for establishing a service operation / William B. Martin. by Martin, William B \| ProQuest (Firm). Material type: Book; Format: electronic available online ; Literary form: Not fiction ; Audience: General; Publisher: Los Altos, Calif. : Crisp, c1989Online access: Click to View Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)
		No cover image available Customer satisfaction [electronic resource] : practical tools for building important relationships / Dru Scott. by Scott, Dru \| ProQuest (Firm). Edition: 3rd ed.Material type: Book; Format: electronic available online ; Literary form: Not fiction Publisher: Menlo Park, Calif. : Crisp Publications, c2000Online access: Click to View Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)
		No cover image available Strategic customer management [electronic resource] : integrating relationship marketing and CRM / Adrian Payne, Pennie Frow. by Payne, Adrian \| Frow, Pennie \| ProQuest (Firm). Material type: Book; Format: electronic available online ; Literary form: Not fiction Publisher: Cambridge : Cambridge University Press, 2013Online access: Click to View Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)
		Comment conclure une vente? : 10 astuces pour convertir un prospect en client / par Ir�ene Guittin. by Guittin, Ir�ene [author.]. Material type: Book; Format: available online ; Literary form: Not fiction Publisher: Bruxelles, [Belgium] : 50Minutes, 2016Copyright date: �2016Online access: Click to View Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)
		K�undigungsmanagement von Kundenbeziehungen : Kommunikationsstrategien zur Beendigung von Gesch�aftsbeziehungen / Isabell Schwartz. by Schwartz, Isabell [author.]. Material type: Book; Format: available online ; Literary form: Not fiction Publisher: Hamburg, [Germany] : Diplomica Verlag, 2016Copyright date: �2016Online access: Click to View Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)
		Dal CRM al social CRM : Nuove tecnologie per la gestione della relazione con il cliente / Roberto Chierici, Alice Mazzucchelli. by Chierici, Roberto [author.] \| Mazzucchelli, Alice [author.]. Material type: Book; Format: available online ; Literary form: Not fiction Publisher: Torino, [Italy] : G. Giappichelli Editore, 2017Copyright date: �2017Online access: Click to View Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)
		Dal CRM al social CRM : Nuove tecnologie per la gestione della relazione con il cliente / Roberto Chierici, Alice Mazzucchelli. by Chierici, Roberto [author.] \| Mazzucchelli, Alice [author.]. Material type: Book; Format: available online ; Literary form: Not fiction Publisher: Torino, [Italy] : G. Giappichelli Editore, 2017Copyright date: �2017Online access: Click to View Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)
		Strategisches Kundenmanagement : Praxistraining / Volkmar Stangier, Anke Jost. by Stangier, Volkmar [author.] \| Jost, Anke [author.]. Material type: Book; Format: available online ; Literary form: Not fiction Publisher: Munchen : UVK Verlagsgesellschaft, 2019Online access: Click to View Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)
		No cover image available Consumer-brand relationships [electronic resource] : insights for theory and practice / edited by Susan Fournier, Michael Breazeale, and Marc Fetscherin. by Fournier, Susan \| Breazeale, Michael, 1964- \| Fetscherin, Marc \| ProQuest (Firm). Material type: Book; Format: electronic available online ; Literary form: Not fiction Publisher: London ; New York : Routledge, 2012Online access: Click to View Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)
		No cover image available Emotional labor in the 21st century [electronic resource] diverse perspectives on the psychology of emotion regulation at work / edited by Alicia A. Grandey, James M. Diefendorff, Deborah E. Rupp. by Grandey, Alicia \| Diefendorff, James \| Rupp, Deborah E, 1975- \| ProQuest (Firm). Material type: Book; Format: electronic available online ; Literary form: Not fiction Publisher: New York ; Oxfordshire, England : Routledge, c2013Online access: Click to View Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)
		No cover image available Contemporary selling [electronic resource] building relationships, creating value / Mark W. Johnston and Greg W. Marshall. by Johnston, Mark W \| Marshall, Greg W \| ProQuest (Firm). Edition: 4th ed.Material type: Book; Format: electronic available online ; Literary form: Not fiction Publisher: New York ; Oxfordshire, England : Routledge, c2013Online access: Click to View Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)
		Advanced database marketing : innovative methodologies and applications for managing customer relationships / edited by Kristof Coussement, Koen W. De Bock and Scott A. Neslin. by Coussement, Kristof [editor.] \| Bock, Koen W. de [editor.] \| Neslin, Scott A, 1952- [editor.]. Material type: Book; Format: available online ; Literary form: Not fiction Publisher: London, England ; New York, New York : Routledge, 2016Copyright date: �2013Online access: Click to View Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)
		Organizational schizophrenia : impact on customer service quality / Gopal K. Gureja. by Gureja, Gopal K [author.]. Material type: Book; Format: available online ; Literary form: Not fiction Publisher: Los Angeles, [California] : Sage, 2013Copyright date: �2013Online access: Click to View Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)
		From voices to results-voice of customer questions, tools and analysis : proven techniques for understanding and engaging with your customers / Robert Coppenhaver. by Coppenhaver, Robert [author.]. Material type: Book; Format: available online ; Literary form: Not fiction Publisher: Birmingham ; Mumbai : Packt Publishing, 2018Online access: Click to View Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)

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