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Loyalty schemes in retailing : a comparison of stand-alone and multi-partner programs / Nicolas Hoffmann ; sponsored by the WU Vienna University of Economics and Business ; cover design, Atelier Platen.
by Hoffmann, Nicolas, 1983- | Platen, Atelier | Wirtschaftsuniversit�at Wien. Material type:  Book; Format:
available online
 ; Literary form:
Not fiction
Publisher: Frankfurt am Main, Germany : PL Academic Research, 2013Copyright date: �2013Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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Mobile telecommunication customer loyalty in Nigeria : determining factors / Olayiwola Bello.
by Bello, Olayiwola [author.]. Material type: Book; Format:
available online
; Literary form:
Not fiction
Publisher: Hamburg, Germany : Diplomica Verlag, 2013Copyright date: �2013Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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Loyalty schemes in retailing : a comparison of stand-alone and multi-partner programs / Nicolas Hoffmann ; sponsored by the WU Vienna University of Economics and Business ; cover design, Atelier Platen.
by Hoffmann, Nicolas, 1983- | Platen, Atelier | Wirtschaftsuniversit�at Wien. Material type: Book; Format:
available online
; Literary form:
Not fiction
Publisher: Frankfurt am Main, Germany : PL Academic Research, 2013Copyright date: �2013Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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Mobile telecommunication customer loyalty in Nigeria : determining factors / Olayiwola Bello.
by Bello, Olayiwola [author.]. Material type: Book; Format:
available online
; Literary form:
Not fiction
Publisher: Hamburg, Germany : Diplomica Verlag, 2013Copyright date: �2013Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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Loyalty schemes in retailing : a comparison of stand-alone and multi-partner programs / Nicolas Hoffmann ; sponsored by the WU Vienna University of Economics and Business ; cover design, Atelier Platen.
by Hoffmann, Nicolas, 1983- | Platen, Atelier | Wirtschaftsuniversit�at Wien. Material type: Book; Format:
available online
; Literary form:
Not fiction
Publisher: Frankfurt am Main, Germany : PL Academic Research, 2013Copyright date: �2013Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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Loyalty schemes in retailing : a comparison of stand-alone and multi-partner programs / Nicolas Hoffmann ; sponsored by the WU Vienna University of Economics and Business ; cover design, Atelier Platen.
by Hoffmann, Nicolas, 1983- | Platen, Atelier | Wirtschaftsuniversit�at Wien. Material type: Book; Format:
available online
; Literary form:
Not fiction
Publisher: Frankfurt am Main, Germany : PL Academic Research, 2013Copyright date: �2013Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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Mobile telecommunication customer loyalty in Nigeria : determining factors / Olayiwola Bello.
by Bello, Olayiwola [author.]. Material type: Book; Format:
available online
; Literary form:
Not fiction
Publisher: Hamburg, Germany : Diplomica Verlag, 2013Copyright date: �2013Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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Six sigma in HR transformation [electronic resource] : achieving excellence in service delivery / Mircea Albeanu and Ian Hunter with Jo Radford.
by Albeanu, Mircea | Hunter, Ian | Radford, Jo | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Farnham, U.K. : Gower, 2010Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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Six sigma in HR transformation [electronic resource] : achieving excellence in service delivery / Mircea Albeanu and Ian Hunter with Jo Radford.
by Albeanu, Mircea | Hunter, Ian | Radford, Jo | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Farnham, U.K. : Gower, 2010Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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Your customer rules! : delivering the Me2B experiences that today's customers demand / Bill Price, David Jaffe.
by Price, Bill, 1950- [author.] | Jaffe, David, 1963- [author.]. Edition: First edition.Material type: Book; Format:
available online
; Literary form:
Not fiction
Publisher: San Francisco, California : Jossey-Bass, [2015]Copyright date: �2015Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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User unfriendly : consumer struggles with personal technologies, from clocks and sewing machines to cars and computers / Joseph J. Corn.
by Corn, Joseph J. Material type: Book; Format:
available online
; Literary form:
Not fiction
Publisher: Baltimore : Johns Hopkins University Press, 2011Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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Shopper behavior at the point of purchase : drivers of in-store decision-making and determinants of post-decision satisfaction in a high-involvement product choice / Toni Schmidt.
by Schmidt, Toni, 1981- [author.]. Material type: Book; Format:
available online
; Literary form:
Not fiction
Publisher: Frankfurt am Main, [Germany] : PL Academic Research, 2016Copyright date: �2016Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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Six sigma in HR transformation [electronic resource] : achieving excellence in service delivery / Mircea Albeanu and Ian Hunter with Jo Radford.
by Albeanu, Mircea | Hunter, Ian | Radford, Jo | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Farnham, U.K. : Gower, 2010Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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Service quality measurement [electronic resource] : issues and perspectives / L.L.R. Rodrigues ... [et al.].
by Rodrigues, L. L. R | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Hamburg : Anchor Academic Pub., 2013Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1).
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The role of consumer ADR in the administration of justice : new trends in access to justice under EU directive 2013/11 / edited by Michael St�urner, Fernando Gasc�on, Inchausti Remo Caponi.
by St�urner, Michael [editor.] | Gasc�on Inchausti, Fernando [editor.] | Caponi, Inchausti Remo [editor.]. Material type: Book; Format:
available online
; Literary form:
Not fiction
Publisher: Munich, [Germany] : sellier european law publishers, 2015Copyright date: �2015Online access: Click to View Availability: Items available for loan: IUKL Library (1).
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Managing the customer experience : a measurement-based approach / Morris Wilburn.
by Wilburn, Morris, 1953- [author.]. Material type: Book; Format:
available online
; Literary form:
Not fiction
Publisher: Milwaukee, Wisconsin : ASQ Quality Press, 2006Copyright date: �2007Online access: Click to View Availability: Items available for loan: IUKL Library (1).
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Beyond the ultimate question : a systematic approach to improve customer loyalty / Bob E. Hayes.
by Hayes, Bob E, 1963- [author.]. Material type: Book; Format:
available online
; Literary form:
Not fiction
Publisher: Milwaukee, Wisconsin : ASQ Quality Press, 2009Online access: Click to View Availability: Items available for loan: IUKL Library (1).
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Customer satisfaction [electronic resource] : practical tools for building important relationships / Dru Scott.
by Scott, Dru | ProQuest (Firm). Edition: 3rd ed.Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Menlo Park, Calif. : Crisp Publications, c2000Online access: Click to View Availability: Items available for loan: IUKL Library (1).
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Incentivierung und Multi-Channel-Integration des Kundenengagements und ihr Einfluss auf die Kundenloyalit�at / Sina Gerdes.
by Gerdes, Sina [author.]. Material type: Book; Format:
available online
; Literary form:
Not fiction
Publisher: Hamburg, [Germany] : Diplomica Verlag, 2016Copyright date: �2016Online access: Click to View Availability: Items available for loan: IUKL Library (1).
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The lean product playbook : how to innovate with minimum viable products and rapid customer feedback / Dan Olsen ; cover design, C. Wallace.
by Olsen, Dan, 1970- [author.] | Wallace, C [cover designer.]. Material type: Book; Format:
available online
; Literary form:
Not fiction
Publisher: Hoboken, New Jersey : Wiley, 2015Copyright date: �2015Online access: Click to View Availability: Items available for loan: IUKL Library (1).
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