IUKL Library catalog › Results of search for 'su:"Customer relations."'

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		No cover image available Social media marketing [electronic resource] : the next generation of business engagement / Dave Evans; with Jake McKee. by Evans, Dave, 1956- \| McKee, Jake \| ebrary, Inc. Edition: 1st ed.Material type: Book; Format: electronic available online ; Literary form: Not fiction Publisher: Hoboken, NJ : Wiley Technology Pub., c2010Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1). Place hold Log in to add tags. Add to cart (remove)
		No cover image available Statistical methods in customer relationship management [electronic resource] / V. Kumar, J. Andrew Petersen. by Kumar, V, 1957- \| Petersen, J. Andrew \| ebrary, Inc. Material type: Book; Format: electronic available online ; Literary form: Not fiction Publisher: Hoboken, N.J. : Wiley, 2012Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)
		Romancing the brand : how brands create strong, intimate relationships with customers / Tim Halloran ; cover design by Adrian Morgan. by Halloran, Tim, 1969- \| Morgan, Adrian. Material type: Book; Format: available online ; Literary form: Not fiction Publisher: San Francisco, California : Jossey-Bass, 2014Copyright date: �2014Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)
		The innovative sale / Mark Donnolo. by Donnolo, Mark. Material type: Book; Format: available online ; Literary form: Not fiction Publisher: New York : American Management Association, [2014]Copyright date: �2014Other title: Innovative sale : unleash your creativity for better customer solutions and extraordinary results.Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)
		No cover image available Oracle Siebel CRM 8 developer's handbook [electronic resource] : a practical guide to configuring, automating, and extending Siebel CRM applications / Alexander Hansal. by Hansal, Alexander \| ebrary, Inc. Material type: Book; Format: electronic available online ; Literary form: Not fiction Publisher: Birmingham, U.K. : Packt Enterprise, 2011Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)
		No cover image available Citizen marketers [electronic resource] : when people are the message / Ben McConnell and Jackie Huba. by McConnell, Ben \| Huba, Jackie \| ebrary, Inc. Material type: Book; Format: electronic available online ; Literary form: Not fiction Publisher: Chicago, IL : Kaplan Pub., c2006Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)
		Connected CRM : implementing a big-data-driven, customer-centric business strategy / David Williams. by Williams, David, 1963-. Material type: Book; Format: available online ; Literary form: Not fiction Publisher: Hoboken, New Jersey : Wiley, 2014Copyright date: �2014Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)
		No cover image available Customer loyalty, retention, and customer relationship management [electronic resource]. by ebrary, Inc. Material type: Book; Format: electronic available online ; Literary form: Not fiction Publisher: Bradford, England : Emerald Group Publishing, c2006Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)
		No cover image available Customer relationship management [electronic resource] : an Emerald guide. by ebrary, Inc. Material type: Book; Format: electronic available online ; Literary form: Not fiction Publisher: Bradford, England : Emerald Group Publishing, c2005Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)
		The co-creation paradigm / Venkat Ramaswamy and Kerimcan Ozcan. by Ramaswamy, Venkatram [author.] \| Ozcan, Kerimcan, 1971- [author.]. Material type: Book; Format: available online ; Literary form: Not fiction Publisher: Stanford, California : Stanford University Press, 2014Copyright date: �2014Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)
		No cover image available Clients first [electronic resource] : the two word miracle / Joseph Callaway, JoAnn Callaway. by Callaway, Joseph, 1943- \| Callaway, JoAnn, 1944- \| ebrary, Inc. Material type: Book; Format: electronic available online ; Literary form: Not fiction Publisher: Hoboken, N.J. : Wiley, 2012, c2013Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)
		Handbook of strategic account management : a comprehensive resource / Diana Woodburn and Kevin Wilson ; Cylinder, cover design. by Woodburn, Diana [author.] \| Wilson, Kevin, 1947- [author.] \| Cylinder [cover designer.]. Material type: Book; Format: available online ; Literary form: Not fiction Publisher: Chichester, England : Wiley, 2014Copyright date: �2014Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)
		No cover image available Citizen relationship management [electronic resource] : a study of CRM in government / Alexander Schellong. by Schellong, Alexander \| ebrary, Inc. Material type: Book; Format: electronic available online ; Literary form: Not fiction Publisher: Frankfurt am Main : Lang, c2008Dissertation note: Thesis (doctoral)--Universit�at Frankfurt (Main), 2008. Other title: Citizen relationship management, a study of customer relationship management in government.Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)
		No cover image available Handbook of brand relationships [electronic resource] / Deborah J. MacInnis, C. Whan Park, Joseph W. Priester, editors. by MacInnis, Deborah J \| Park, C. Whan \| Priester, Joseph W \| Society for Consumer Psychology \| ebrary, Inc. Material type: Book; Format: electronic available online ; Literary form: Not fiction Publisher: Armonk, N.Y. : M.E. Sharpe, c2009Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)
		No cover image available The experience effect [electronic resource] : engage your customers with a consistent and memorable brand experience / Jim Joseph. by Joseph, Jim, 1963- \| ebrary, Inc. Material type: Book; Format: electronic available online ; Literary form: Not fiction Publisher: New York : AMACOM, c2010Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)
		No cover image available Anticipate [electronic resource] : know what your customers want before they do / Bill Thomas, Jeff Tobe. by Thomas, Bill, 1955- \| Tobe, Jeff \| ebrary, Inc. Material type: Book; Format: electronic available online ; Literary form: Not fiction Publisher: Hoboken, N.J. : John Wiley & Sons, 2013Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)
		Salesforce.com for dummies / by Liz Kao and Matt Kaufman. by Kao, Liz [author.] \| Kaufman, Matt [author.]. Edition: Fifth edition.Material type: Book; Format: available online ; Literary form: Not fiction Publisher: Indianapolis, IN : John Wiley and Sons, 2014Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)
		No cover image available Service recovery and service continuity [electronic resource] / guest editors Steve Baron, Kim Harris and Dominic Elliott. by Baron, Steve \| Elliott, Dominic \| Harris, Kim \| ebrary, Inc. Material type: Book; Format: electronic available online ; Literary form: Not fiction Publisher: Bradford, England : Emerald Group Publishing, c2005Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)
		No cover image available Customer relationship management [electronic resource] : a global perspective / by Gerhard Raab ... [et al.]. by Raab, Gerhard \| ebrary, Inc. Material type: Book; Format: electronic available online ; Literary form: Not fiction Publisher: Aldershot, Hampshire, England ; Burlington, VT : Gower, c2008Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)
		No cover image available CRM unplugged [electronic resource] : releasing CRM's strategic value / Philip Bligh, Douglas Turk. by Bligh, Philip \| Turk, Douglas \| ebrary, Inc. Material type: Book; Format: electronic available online ; Literary form: Not fiction Publisher: Hoboken, N.J. : Wiley, c2004Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: IUKL Library (1). Place hold Add to cart (remove)

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