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Services--the export of the 21st century [electronic resource] : a guidebook for US service exporters / Joe Reif ... [et al.] ; originally compiled by Kirsten M. Ditterich, Mitch G. Larsen, Robert A. Ostrea, Jr.
by Reif, Joe | Ditterich, Kirsten M | Larsen, Mitch G | Ostrea, Robert A | ebrary, Inc. Material type:  Book; Format:
electronic
available online
 ; Literary form:
Not fiction
Publisher: San Rafael, Calif. : World Trade Press, c1997Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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International flows of invisibles [electronic resource] : trade in services and intangibles in the era of globalization / edited by Marshall Reinsdorf and Matthew Slaughter.
by Reinsdorf, Marshall B | Slaughter, Matthew J. (Matthew Jon) | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Chicago ; London : University of Chicago Press, 2009Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Services trade and development [electronic resource] : the experience of Zambia / edited by Aaditya Mattoo and Lucy Payton.
by Mattoo, Aaditya | Payton, Lucy | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Basingstoke ; New York : Washington, DC : Palgrave Macmillan ; World Bank, c2007Other title: Services trade & development.Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Information technology in the service society [electronic resource] : a twenty-first century lever / Committee to Study the Impact of Information Technology on the Performance of Service Activities ; Computer Science and Telecommunications Board ; Commission on Physical Sciences, Mathematics, and Applications, National Research Council.
by ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Washington, D.C. : National Academy Press, 1994Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Globalization of services [electronic resource] : some implications for theory and practice / edited by Yair Aharoni and Lilach Nachum.
by Aharoni, Yair | Nachum, Lilach | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: London ; New York : Routledge, 2000Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Service quality [electronic resource] : crossing boundaries / guest editor, Steve Tax.
by Tax, Steve | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Bradford, England : Emerald Group Publishing, c2003Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Service quality [electronic resource] : a global perspective / guest editor, Steve Tax.
by Tax, Steve | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Bradford, England : Emerald Group Publishing, c2003Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Research in e-service [electronic resource] / Guest editor Dr. Ko de Ruyter.
by de Ruyter, Dr. Ko | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Bradford, England : Emerald Group Publishing, c2002Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Promotion of services [electronic resource] / guest editor, Marla Royne Stafford.
by Royne Stafford, Marla | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Bradford, England : Emerald Group Publishing, c2002Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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The impact of technology on services [electronic resource] / guest editor, Mark Davis.
by Davis, Mark | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Bradford, England : Emerald Group Publishing, c2002Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Relationship marketing in services [electronic resource] / guest editor, Jay Kandampully.
by Kandampully, Jay | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Bradford, England : Emerald Group Publishing, c2002Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Market orientation and service firm performance [electronic resource] : a research agenda / guest editors, Brendan J. Gray and Graham J. Hooley.
by Gray, Brendan J | Hooley, Graham J | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Bradford, England : Emerald Group Publishing, c2002Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Reorganizing the Rust Belt [electronic resource] : an inside study of the American labor movement / Steven Henry Lopez.
by Lopez, Steven Henry, 1968- | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Berkeley : University of California Press, c2004Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Managing innovation [electronic resource] : cases from the services industries / Bruce R. Guile and James Brian Quinn, editors.
by Guilde, Bruce R | Quinn, James Brian, 1928- | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
; Audience:
General;
Publisher: Washington, D. C. : National Academy Press, c1988Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Tourism geography [electronic resource] / Stephen Williams.
by Williams, Stephen, 1951- | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: London ; New York : Routledge, 1998Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Domestic regulation and service trade liberalization [electronic resource] / Aaditya Mattoo and Pierre Sauve�, editors.
by Mattoo, Aaditya | Sauv�e, Pierre, 1959- | ebrary, Inc. Material type: Book; Format:
electronic
available online
; Literary form:
Not fiction
Publisher: Washington, DC : World Bank ; [S.l.] : Oxford University Press, c2003Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Services marketing : concepts, strategies, & cases. / K. Douglas Hoffman.
by K. Douglas Hoffman | John E. G. Bateson. Edition: 4th ed. Publisher: Mason, Ohio : South-Western Cengage Learning, 2011Availability: Items available for loan: IUKL Library [Call number: HD9980.5 Hof] (1). Items available for reference: IUKL Library [Call number: HD9980.5 Hof] (1).
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Services marketing : Intergating Customer Focus Across The firm.
by Valarie A Zeithaml | Mary Jo Bitner | Dwayne D Gremler. Edition: 6th ed. Publisher: New York : McGraw-Hill, 2012Availability: Items available for loan: IUKL Library [Call number: HD9980.5 Zei] (1). Items available for reference: IUKL Library [Call number: HD9980.5 Zei] (1).
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Services marketing : text and cases / Steve Baron, Kim Harris, Toni Hilton.
by Baron, Steve (J. Steve) | Harris, Kim | Hilton, Toni. Edition: 3rd ed.Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Basingstoke, Hampshire ; New York, NY : Palgrave Macmillan, 2009Availability: Items available for loan: IUKL Library [Call number: HD9980.5 Bar] (1).
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Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz.
by Lovelock, Christopher H | Wirtz, Jochen. Edition: 7th ed.Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Boston : Prentice Hall ; c2011Availability: Items available for loan: IUKL Library [Call number: HF5415.13 Lov] (2).
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