IUKL Library catalog › Results of search for 'su:"Service industries."'

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		Services marketing : integrating customer focus across the firm. by Zeithaml, Valarie A \| Bitner, Mary Jo. Edition: 2nd ed.Material type: Book Publisher: Boston : McGraw Hill Higher Education, 2000Availability: Items available for loan: IUKL Library [Call number: HD9980 Zei] (4). Checked out (1). Place hold Log in to add tags. Add to cart (remove)
		Quality Service Pure And Simple. by Butterfield, Ronald W. Material type: Book Publisher: Wisconsin : ASQC, 1991Availability: Items available for loan: IUKL Library [Call number: HD9980.5 But] (1). Place hold Add to cart (remove)
		Service management : operations, strategy and information. by Fitzsimmons, James A \| Fitzsimmons, Mona J. Material type: Book Publisher: Boston : Irwin, 1997Availability: Items available for loan: IUKL Library [Call number: HD9980 Fit] (1). Place hold Add to cart (remove)
		Services marketing. by Kurtz, David L \| Clow, Kenneth E. Material type: Book Publisher: New York : John Wiley & Sons, 1998Availability: Items available for loan: IUKL Library [Call number: HD9980.5 Kur] (1). Checked out (1). Place hold Add to cart (remove)
		Principles of services marketing and management. by Lovelock, Christopher H \| Wright, Laureeen. Material type: Book Publisher: New Jersey : Prentice Hall, 1998Availability: Items available for loan: IUKL Library [Call number: HD9981.5 Wri] (5). Lists: 2014-12-02 MQA FABE BQS , 20150427 MQA MIS . Place hold Add to cart (remove)
		Service marketing. by Zahorik, Anthony J \| Keiningham, Timothy L \| Rust, Roland T. Material type: Book Publisher: New York : Harper Collins, 1996Availability: Items available for loan: IUKL Library [Call number: HD9980.5 Zah] (3). Items available for reference: IUKL Library [Call number: HD9980.5 Kei] (1). Checked out (1). Place hold Add to cart (remove)
		Services marketing. by Zeithaml, Valarie A \| Bitner, Mary Jo. Material type: Book Publisher: New York : McGraw Hill, 1996Availability: No items available Add to cart (remove)
		Service management : operations, strategy and information technology. by Fitzsimmons, James A \| Fitzsimmons, Mona J. Edition: 3rd ed.Material type: Book Publisher: New York : McGraw Hill, 2000Availability: Items available for loan: IUKL Library [Call number: HD9980 Fit] (1). Items available for reference: IUKL Library [Call number: HD9980 Fit] (1). Place hold Add to cart (remove)
		No cover image available Trade in services negotiations [electronic resource] : a guide for developing countries / edited by Sebasti�an S�aez. by S�aez, Sebasti�an \| World Bank \| ebrary, Inc. Material type: Book; Format: electronic available online ; Literary form: Not fiction Publisher: Washington, D.C. : World Bank, c2010Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available Add to cart (remove)
		No cover image available International trade in services [electronic resource] : new trends and opportunities for developing countries / Oliver Cattaneo ... [et al.], editors. by Cattaneo, Oliver \| ebrary, Inc. Material type: Book; Format: electronic available online ; Literary form: Not fiction Publisher: Washington, D.C. : World Bank, c2010Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available Add to cart (remove)
		No cover image available Special issue from the 4th SIG services research conference [electronic resource] : services research - a truly global discipline / guest editors Jochen Wirtz and Shaukat Brah. by Wirtz, Jochen \| Brah, Shaukat \| ebrary, Inc. Material type: Book; Format: electronic available online ; Literary form: Not fiction Publisher: Bradford, England : Emerald Group Publishing, c2006Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available Add to cart (remove)
		No cover image available Quality [electronic resource] : a critical introduction / John Beckford. by Beckford, John, 1958- \| ebrary, Inc. Material type: Book; Format: electronic available online ; Literary form: Not fiction Publisher: London ; New York : Routledge, 1998Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available Add to cart (remove)
		No cover image available Postindustrial East Asian cities [electronic resource] : innovation for growth / Shahid Yusuf, Kaoru Nabeshima. by Yusuf, Shahid, 1949- \| Nabeshima, Kaoru \| ebrary, Inc. Material type: Book; Format: electronic available online ; Literary form: Not fiction Publisher: Palo Alto, CA : Washington, DC : Stanford Economics and Finance ; World Bank, c2006Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available Add to cart (remove)
		No cover image available Services marketing [electronic resource] / Saiki Danyi. by Danyi, Saiki \| ebrary, Inc. Material type: Book; Format: electronic available online ; Literary form: Not fiction Publisher: Jaipur, India : Oxford Book Co., 2008Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available Add to cart (remove)
		No cover image available Services management [electronic resource] / H.R. Appannaiah ... [et al.]. by Appannaiah, H. R \| ebrary, Inc. Edition: Rev. ed.Material type: Book; Format: electronic available online ; Literary form: Not fiction Publisher: Mumbai [India] : Himalaya Pub. House, 2010Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available Add to cart (remove)
		No cover image available Services management [electronic resource] : (including skill development) / K. Ramachandra, B. Chandrashekara, S. Shivakumar. by Ramachandra, K \| Chandrashekara, B \| Shivakumar, S \| ebrary, Inc. Edition: Rev. ed.Material type: Book; Format: electronic available online ; Literary form: Not fiction Publisher: Mumbai [India] : Himalaya Pub. House, 2010Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available Add to cart (remove)
		No cover image available Global trends and challenges in services [electronic resource] / guest editors: Marianna Sigala and Evangelos Christou. by Sigala, Marianna \| Christou, Evangelos \| ebrary, Inc. Material type: Book; Format: electronic available online ; Literary form: Not fiction Publisher: Bradford, England : Emerald Group Publishing, c2006Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available Add to cart (remove)
		No cover image available Six sigma in HR transformation [electronic resource] : achieving excellence in service delivery / Mircea Albeanu and Ian Hunter with Jo Radford. by Albeanu, Mircea \| Hunter, Ian \| Radford, Jo \| ebrary, Inc. Material type: Book; Format: electronic available online ; Literary form: Not fiction Publisher: Farnham, U.K. : Gower, 2010Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available Add to cart (remove)
		No cover image available Reducing the barriers to international trade in accounting services [electronic resource] / Lawrence J. White. by White, Lawrence J \| ebrary, Inc. Material type: Book; Format: electronic available online ; Literary form: Not fiction Publisher: Washington, D.C. : AEI Press, 2001Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available Add to cart (remove)
		No cover image available Insurance in the General Agreement on Trade in Services [electronic resource] / Harold D. Skipper, Jr. ; [foreword, Claude E. Barfield]. by Skipper, Harold D, 1947- \| Barfield, Claude E \| ebrary, Inc. Material type: Book; Format: electronic available online ; Literary form: Not fiction Publisher: Washington : AEI Press, 2001Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available Add to cart (remove)

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